Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yajaira Magallanes

SACRAMENTO,CA

Summary


Experienced individual providing high-quality administrative support to various departments. Extremely motivated and always ready to learn. Highly organized and detail-oriented with great multitasking skills. Looking for a new challenge to help continue to use and expand my skills and knowledge.

Overview

10
10
years of professional experience

Work History

Operations Assistant

Profloors
12.2019 - Current
  • Solve problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Prepared and delivered operational performance reports to inform management.
  • Collaborated with cross-functional teams to achieve project goals within specified timelines.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.
  • Supported financial operations by processing invoices and payments, maintaining accurate budget records.
  • Ensured compliance with health and safety regulations, conducting regular audits and training sessions for staff.
  • Reduced operational downtime, performing regular maintenance checks on essential office equipment.
  • Completed daily logs for management review.

Office Manager

Arreola Landscaping
08.2014 - 03.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Grant High School
Sacramento, CA
05-2012

Skills

  • Bilingual
  • Attention to Detail
  • Professional and Friendly
  • Administrative/Customer Support
  • Office Supply Management
  • Positive Attitude
  • Word/Excel/Outlook/QuickBooks
  • 10 key/ Data Entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Assistant

Profloors
12.2019 - Current

Office Manager

Arreola Landscaping
08.2014 - 03.2017

High School Diploma -

Grant High School

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Yajaira Magallanes