Yajaira Minaya
New York,New York
Summary
Highly motivated and experienced employee relations specialist seeking a challenging position in a dynamic organization where I can utilize my strong interpersonal skills and knowledge of labor laws to enhance employee morale and drive positive employee relations.
Overview
16
16
years of professional experience
Work History
Labor Relations Manager
Jewish Board Of Family And Children Services
09.2023 - Current
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Participated in labor-management meetings to discuss labor issues.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Negotiated collective bargaining agreements.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Conducts and supported investigations and documentation of employee issues or violation of Agency policy, collective bargaining agreement of regulations.
Employee Relations Specialist
B&H Photo
11.2021 - 09.2023
- Developed and implemented employee relations programs and initiatives to improve employee satisfaction and productivity
- Conducted investigation, employee complaints and grievances, ensuring compliance with company policies and legal requirements
- Advised management on employee relations issues and provided guidance on appropriate courses of action
- Collaborated with HR team to develop and deliver training programs on employee relations' topics, such as conflict resolution and diversity and inclusion
- Performed case investigations and analysis for employee complaints and grievances
- Assisted in the development and implementation of HR policies and procedures, ensuring compliance with labor laws and regulations and Covid related concerns
- Administered employee rights initiatives to ensure Federal, State and Local compliance (FMLA, PFL, LOA FLSA, ADA, WFH requests, etc.
- Implemented team feedback to recommend corrective action to senior leadership.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Labor Relations Specialist
NYC Health & Elmhurst & Queens Hospital
04.2019 - 11.2021
- Assisted in the creation of updating of case files, logs, personnel records, filing, organizing and archiving
- Supported with scheduling, conducting of trainings, orientations, labor-management meetings, and labor relations matters
- Delegated with Labor Relations Directors to oversee important and confidential projects and visits with the obligation to report outcomes
- Investigated, prioritized and followed up on incoming issues and concerns.
Labor Relations Coordinator
Alliance Building Services
04.2017 - 11.2018
- Managed and oversaw administration of labor contracts and provided interpretation of labor contracts to managers and employees
- Provided guidance, information, to Institution leadership in administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance complaints including corrective actions for a large variety of departments
- Resolved grievances and HR related issues in a timely manner
- Served as the primary HR contact for non-union and unionized employees matters and performance issues
- Investigated, prioritized and followed up on incoming issues and concerns
- Managed and supported executive expenses, including processing and reconciling expense reports.
Administrative Assistant
Credit Suisse/ Premise Health
04.2015 - 11.2016
- Answered and screened daily phone calls, greeted customers, scheduled appointments, managed office management functions, staff scheduling, ordered office supplies, report analysis, organized and maintained filing system.
Administrative Assistant
Alpha Labs, LLC
03.2008 - 11.2015
- Scheduled and maintained complex calendar for management
- Ordered office/lab supplies, and kept inventory of all supplies purchased
- Coordinated all aspects on conferences, special events, and videoconferences
- Onboarding, interviewed and screened potential lab technicians, and consultants for projects
- Conveyed complex and confidential information to clients
- Investigated, prioritized and followed up.
Education
B.A - Sociology
York College
Queens, New York06.2000
Skills
- Labor Relations
- Human Resources Administration
- Employee Relations
- Fluent in Spanish
- Strong Problem Solver
- Advanced in Software including: PeopleSoft, Outlook, Microsoft Windows, Teams, Jira, Word, PowerPoint, Day force, Microsoft Office Suite
- Proficient in HRIS systems
- Excellent communication skills both written and verbal with the ability to efficiently communicate with employees at all levels of the organization
- Onboarding
- Development
- Recruitment
- Performance Assessment
- Training and development
Timeline
Labor Relations Manager
Jewish Board Of Family And Children Services
09.2023 - Current
Employee Relations Specialist
B&H Photo
11.2021 - 09.2023
Labor Relations Specialist
NYC Health & Elmhurst & Queens Hospital
04.2019 - 11.2021
Labor Relations Coordinator
Alliance Building Services
04.2017 - 11.2018
Administrative Assistant
Credit Suisse/ Premise Health
04.2015 - 11.2016
Administrative Assistant
Alpha Labs, LLC
03.2008 - 11.2015
B.A - Sociology
York College
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