Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Yajaira M Martínez

Sunnyside,Washington

Summary

Extending my skills in customer service and In the medical field, Ready to learn new things every day.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

11
11
years of professional experience

Work History

Sales Manager

Corona Furniture
11.2024 - Current
  • Led sales team to achieve revenue targets through strategic planning and effective resource allocation.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Collaborated with marketing teams to create promotional campaigns that drove customer engagement and sales growth.
  • Implemented process improvements that increased operational efficiency within the sales department.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Medical Office Assistant

Astria Health Pediatric
07.2022 - 08.2024
  • Managed patient scheduling and coordinated appointments to optimize office workflow.
  • Processed patient registrations and ensured accurate information entry in electronic health records.
  • Assisted in insurance verification, addressing discrepancies to facilitate timely billing processes.
  • Developed and maintained organized filing systems for patient records, enhancing retrieval efficiency.
  • Collaborated with healthcare providers to streamline communication regarding patient care plans.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Sales Manager

Corona Furniture
03.2019 - 06.2022
  • Developed strong relationships with clients to enhance customer loyalty and repeat business.
  • Demonstrated extensive product knowledge to effectively address customer inquiries and needs.
  • Trained new sales staff on company policies, product features, and effective sales techniques.
  • Collaborated with merchandising team to ensure optimal product displays that drive sales performance.
  • Monitored inventory levels and coordinated with suppliers to maintain stock availability for key items.

Secretary Manager

Pulido’s Tire
02.2015 - 04.2019
  • Managed scheduling and appointment coordination for service technicians, enhancing operational efficiency.
  • Organized and maintained comprehensive filing systems for customer records and inventory documentation.
  • Assisted in processing customer payments and maintaining accurate financial records for daily transactions.
  • Developed and implemented procedures to streamline office operations, reducing administrative delays.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Education

No Degree - Business

Yakima Valley Community College
Yakima, WA

Skills

  • Highly organized person and assistant with proven experience in office Skill to support the team and ensure smooth office operations Communication, Enthusiastic, and upbeat personality, positive attitude English and Spanish speaking Able to learn and operate many different computer systems, faxes, copies, letters, Documents, etc Am a multitask person, I work well alone and with others
  • Relationship building
  • Staff management
  • Goals and performance
  • Motivational skills
  • Product knowledge
  • Sales expertise
  • Client relationship management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Manager

Corona Furniture
11.2024 - Current

Medical Office Assistant

Astria Health Pediatric
07.2022 - 08.2024

Sales Manager

Corona Furniture
03.2019 - 06.2022

Secretary Manager

Pulido’s Tire
02.2015 - 04.2019

No Degree - Business

Yakima Valley Community College

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Yajaira M Martínez