Yajaira Ramos
Phoenix,AZ
Summary
Hardworking and reliable administrative with strong ability in computer and customer service. Offering adaptability, team work and the ability to work under pressure and time management. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
THE CHILL SPOT
10.2022 - Current
- Process Payroll (paychex)
- Scheduled hours for all emloyee's
- Administrated all payments to the business
- Created spread sheets on excell for organization purposes
- Recruiting
- Problem solver
- Decison making
- Employee compersation,benifits, termination
- Employee verification
- Scheduling meetings
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Recruiter
SOLUTIONS STAFFING
07.2019 - 07.2021
- Sourced, qualified and conducted screening interviews with job candidates
- Organized applicant drug tests and obtained results
- Conducted interviews to ensure solid cultural alignment between client and candidate
- Brought in well-qualified, multifaced job candidates to fill open positions
- Run E-verify
- Run Background checks
- Process payroll
- Incoming calls/outgoing calls
- Greeting
- Handle any additional concerns.
Office Assistant
ASPC-LEWIS
08.2017 - 06.2019
- Monitored multiple databases to keep track of all company inventory
- Data entry
- Answered/transferred phone calls
- Set up interviews
- Conducted drug tests/fingerprints for hiring process
- Sent out/received emails
- Processed payroll.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Sales Representative
ADVANCED CALL CENTER TECHNOLOGY (ACT)
02.2017 - 06.2017
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Drove client retention by efficiently managing and growing accounts while promoting new products
- Answering phone calls
- Customer service
Education
High School Diploma -
Penn Foster High School
Phoenix, AZCosmetology Education -
The Studio Academy Of Beauty
Phoenix, AZSkills
- Hardworking
- Reliable
- Administrative Computer
- Customer Service Adaptability
- Team Work Pressure
- Time Management Highly Organized
- Proactive Punctual
- Team-Oriented Fluent in English
- Fluent in Spanish Time Management Ability
- Flexible Schedule Network Expansion
- Effective Communicator Team Player
- Customer Service
- MS Office
- First Aid/CPR
- Employee Onboarding
- Staff Management
- Benefits Administration
- Payroll Administration
- Leadership Development
- Recruitment
- Organizational Development
- Recordkeeping
- Microsoft Office and Docusign
- Human Resources Operations
- Recruitment and Hiring
Languages
Spanish
Full Professional
Timeline
Human Resources Manager
THE CHILL SPOT
10.2022 - Current
Recruiter
SOLUTIONS STAFFING
07.2019 - 07.2021
Office Assistant
ASPC-LEWIS
08.2017 - 06.2019
Sales Representative
ADVANCED CALL CENTER TECHNOLOGY (ACT)
02.2017 - 06.2017
High School Diploma -
Penn Foster High School
Cosmetology Education -
The Studio Academy Of Beauty
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