Yajaira Rodriguez

• As the General Manager of Nekter Juice Bar, I am responsible for day-to-day operations, customer experience, sales performance, and the execution of brand excellence across our establishments. My primary objective will be to enhance sales and key performance indicators (KPIs), while simultaneously ensuring an exemplary standard of guest service by cultivating a robust team. I will provide employees with the necessary training and resources to excel in their roles and integrate seamlessly into the Nekter family as the General Manager of a Nekter Juice Bar location. I will be tasked with delivering outstanding guest service and achieving our company's financial and operational objectives. I will gain proficiency in our point-of-sale (POS) system, which will assist in optimizing sales and leveraging our technological resources to guarantee operational continuity during business hours. Additionally, I will oversee all aspects of cash handling, including regular auditing of cash-handling procedures. Vigilance regarding food safety will be crucial; I will conduct inspections and make necessary adjustments to all food storage, preparation, and service practices to ensure compliance with Nekter standards and local public health regulations. Furthermore, I will be accountable for your store’s profit and loss statements, working diligently to meet the company’s financial targets. Appropriately addressing sensitive employee matters, and adherence to corporate human resources protocols, will be essential. Finally, I will exhibit enthusiasm for promoting our healthy lifestyle within the local community through partnerships, promotions, and sampling events. As the General Manager of Nekter Juice Bar, I am responsible for daily operations, customer experience, sales performance, and implementing brand standards across our locations. My primary objective is to enhance sales metrics and key performance indicators (KPIs) while ensuring an exceptional standard of guest service by cultivating a strong team. I will provide employees with the necessary training and resources to excel in their roles and integrate effectively into the Nekter family.
  
  As general manager, I will be tasked with delivering outstanding guest service and achieving the company's financial and operational goals. I will attain proficiency in our point-of-sale (POS) system, which will facilitate the optimization of sales and the utilization of our technological resources to ensure operational continuity during business hours. Additionally, I will oversee all aspects of cash handling, including regularly auditing cash-handling procedures.
  
  Maintaining vigilance regarding food safety is paramount; I will conduct inspections and implement necessary adjustments to all food storage, preparation, and service practices to ensure compliance with Nektar's standards and local public health regulations. Furthermore, I will be accountable for the store’s profit and loss statements, diligently working to meet the company’s financial objectives. Responsibly addressing sensitive employee matters and adhering to corporate human resources protocols will be essential to my role.
  
  Lastly, I will promote our healthy lifestyle initiatives within the local community through strategic partnerships, promotional events, and sampling opportunities.

• As the General Manager, I am responsible for all restaurant activities. I assume full responsibility for the restaurant as needed. I ensure all activities align with and support the restaurant’s business plan. As GM, I ensure all employees fulfill their job responsibilities and meet expectations in all areas of their job descriptions. Additionally, I oversee and coordinate the planning, organizing, training, and leadership required to achieve our objectives in sales, costs, profitability, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. I will generate revenue and profits through talent development and offering appealing restaurant service. I will achieve results by planning, communicating, delegating, and following up. I serve as a role model and set a positive example for the entire team in all business and personnel management aspects. I am committed to continuous education and self-development as top priorities, as well as coaching and developing the whole management team and staff. I will address all guest complaints, taking prompt and appropriate action to resolve issues.

Establish and cultivate relationships with local proprietors, managers, operators, and service providers within the industry.

- Generate new business opportunities with various end users, including on-site staff and key decision-makers at management companies, ownership groups, and service providers within the industry.

- Plan, schedule, and lead daily customer meetings within the assigned portfolio.

- Maintain accurate and up-to-date records of customer activities and opportunities utilizing the company's customer relationship tools.

- Employ the company's comprehensive value propositions, including sales tools, programs, and fulfillment capabilities, to provide the most effective solutions to existing and prospective customers.

- Participate in all company-directed training sessions, sales and business meetings, and company-sponsored trade shows, conferences, and conventions.

- Utilize company tools to analyze data, identify trends, and formulate an overarching sales strategy to achieve the company’s desired outcomes.

- Recognize and comprehend the competitive landscape within the assigned markets, sharing pertinent information with leadership and all relevant channels within the organization.

- Maintain an intentional focus on the company’s core values to deliver exemplary customer service with the highest level of integrity.

I'd like you to apply a consultative selling strategy to understand customers' needs and adopt a proactive selling approach when scheduling ongoing follow-ups with assigned customers.