Yajaira Servin-Ponce
Porterville,CA
Summary
Reliable worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.
Overview
14
14
years of professional experience
Work History
Signing Specialist/Presentation
Target
Porterville, CA
09.2013 - Current
- Held responsible for setting all signing throughout the store while maintaining a safe and clean fixture room
- Set planogram properly and efficiently, designed displays to ensure customer shopping experience is interactive and engaging
- Displayed appropriate signage for products and sales promotions
- Completed floor replenishment to guarantee size availability and promote customer satisfaction
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Built and maintained effective relationships with peers and upper management
- Offered direction and provided constructive feedback to motivate team members
Team Member
Del Taco
Porterville, CA
11.2015 - 02.2017
- Maintained exacting standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Followed procedures for safe food preparation, assembly, and presentation, resolved complaints promptly and professionally
- Mastered point-of-service (POS) computer system for automated order taking
- Managed currency and credit transactions quickly and accurately
- Built loyal clientele through friendly interactions and consistent appreciation
Floor Supervisor
McDonald’s
Porterville, CA
06.2010 - 01.2013
- Directed and supervised employees ensuring compliance of policies and procedures
- Effectively communicated with team members to maintain clearly defined expectations, store goals and customer satisfaction
- Maintained inventory and reconciled cash receipts
- Enforced procedures for safe food preparation, assembly, and presentation, resolved complaints promptly and professionally
- Maintained ambitious standards of customer service during high-volume, fast-paced operations
Education
High School Diploma -
Lindsay Senior High School
Lindsay, CA06-2007
Skills
- Effective Communication
- Decision-Making
- Goal Setting
- Problem-Solving
- Time Management
- Multitasking
- Problem-solving abilities
Timeline
Team Member
Del Taco
11.2015 - 02.2017
Signing Specialist/Presentation
Target
09.2013 - Current
Floor Supervisor
McDonald’s
06.2010 - 01.2013
High School Diploma -
Lindsay Senior High School
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