Yajaira Sommers
Summary
Operations professional with solid track record in regional management. Managed and streamlined operations across multiple locations, ensuring high levels of productivity and operational efficiency. Known for fostering collaborative team environments and delivering consistent results. Skilled in strategic planning and operational oversight.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Prism Vision Group
07.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Traveled to over 6 locations per week to manage each store and perform reviews of individual managers and employees.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Enforced compliance with local, state and federal regulations and company standards.
- Streamlined regional operations by implementing efficient processes and procedures.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
- Developed strong relationships with key stakeholders, ensuring continued business success.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
- Maintained high safety standards throughout the region, minimizing accidents and incidents.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Established performance goals for each department, monitoring progress towards objectives on a regular basis.
- Led cross-functional teams in pursuing process improvement projects, resulting in increased productivity across departments.
- Achieved significant cost reductions by renegotiating contracts with key suppliers.
- Drove revenue growth in region by identifying and capitalizing on new market opportunities.
- Conducted in-depth market analysis
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced patient satisfaction through effective communication and problem-solving strategies.
Certified Ophthalmic Technician
AEP (Atlantic Eye Physicians)
01.2009 - 01.2012
Ophthalmic Technician
Bedminster Eye & Laser Center P.A.
01.2008 - 01.2009
Surgical Coordinator/Technician /Minor Surgery Assistant/Medical Assistant/Pachymeter Tech.
Dr. Inverno & Associates
01.2003 - 01.2009
Education
Certified Ophthalmic Assistant -
UMDNJ
01.2008
Business Major -
Union County College
Cranford, NJ01.2007
Certificate in Medical Assistant -
The Cittone Institute
01.2005
Business management, Work-studies
01.2004
Skills
- Standard Operating Procedures
- Strategic Planning
- Teamwork and Collaboration
- Business Leadership
- Operations Management
- Marketing Strategies
- Revenue Generation
- P&L Management
Certification
178780
References
Available Upon Request
Computer Experience
IO and EMR System
Accomplishments
- Supervised team of 45 staff members.
- transformed failing business with negative EBIDTA into a profitable one through strategic marketing, targeted sales calls, and active community outreach.
- responsible for exceeding volume and forecasting goals by 15% over target.
Certification
- CPR/AED Certification
- Project Manager Essentials Certified
GWACCNJ active member
Community outreach and supporter, helping the UCC area by volunteering when needed.
Languages
spanish
Native or Bilingual
Interests
- Youth Development Programs- Coach Field Hockey Team
- I enjoy helping others and giving back to the community
- Team Sports
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Regional Operations Manager
Prism Vision Group
07.2012 - Current
Certified Ophthalmic Technician
AEP (Atlantic Eye Physicians)
01.2009 - 01.2012
Ophthalmic Technician
Bedminster Eye & Laser Center P.A.
01.2008 - 01.2009
Surgical Coordinator/Technician /Minor Surgery Assistant/Medical Assistant/Pachymeter Tech.
Dr. Inverno & Associates
01.2003 - 01.2009
Business Major -
Union County College
Business management, Work-studies
- CPR/AED Certification
- Project Manager Essentials Certified
Certified Ophthalmic Assistant -
UMDNJ
Certificate in Medical Assistant -
The Cittone Institute
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