Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yajaira Marrero-Vasquez

Lancaster,PA

Summary

Independent, highly enthusiastic, experienced and detail-oriented team player in child protective services including intake investigations, case management, adolescents and indepedent living skils. Organized with excellent time management skills. Ability multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Family Services Specialist II

Department Of Children And Family Services
07.2007 - 12.2023
  • Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
  • Administered case management for various families and children to provide and formulate measurable plans to determine long-term stability.
  • Conducted new referral interviews and completed safety assessments for up to 12 families to understand client needs and discover issues that affect safety of children.
  • Offered family crisis intervention and referrals to community to manage conflict and identify peaceful resolutions.
  • Conducted various in-home individual and family interview sessions to help families achieve safety goals and gain insight to decisions that risk safety.
  • Constructed comprehensive client treatment plans to establish goals and track progress.
  • Liaised with community organizations and provided resources and referrals to various community supports.
  • Planned and participated in family court hearings, completed court reports for families and tracked progress of families involved in family court.
  • Enhanced case management through regular monitoring, reviewing, and updating of individualized service plans.
  • Improved family well-being by conducting comprehensive assessments and developing tailored service plans.

Director of SCILS Visually Impaired Seniors

The First Occupational Center Of New Jersey
06.2005 - 05.2007
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Provided individualized training to reorganize clients home after losing vision, i.e. electronic devices, wardrobe, and other personalized items for optimal safety, independence and stability.
  • Provided safety alternative techniques used for cooking, baking, and sewing.
  • Defined clear targets and objectives and communicated to other team members.
  • Completed yearly reports to NJ Commission for Blind of progress for 60-80 clients.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Delivered services to customer locations within specific timeframes
  • Identified issues, analyzed information and provided solutions to problems
  • Excellent communication skills, both verbal and written

Education

Bachelor of Science - Therapeutic Recreation

Benedict College
Columbia, SC
05.2000

Skills

  • Family Court Applications
  • Family Needs Assessments
  • Court Testimony
  • Critical Thinking
  • Reading Comprehension
  • Home Visits
  • Mental Health Support
  • Treatment Recommendations
  • Bilingual English/Spanish
  • Interpersonal Skills
  • Teamwork
  • De-Escalation Skills

Languages

Spanish
Professional Working

Timeline

Family Services Specialist II

Department Of Children And Family Services
07.2007 - 12.2023

Director of SCILS Visually Impaired Seniors

The First Occupational Center Of New Jersey
06.2005 - 05.2007

Bachelor of Science - Therapeutic Recreation

Benedict College
Yajaira Marrero-Vasquez