Ny'Aja M. Roberson
Rockville,MD
Summary
Detail-oriented healthcare professional with a BS degree and hands-on experience in patient support and administrative operations. Specializes in patient communication, records management, and data entry with a focus on confidentiality. Manages multiple priorities in fast-paced environments while fostering collaboration within healthcare teams and ensuring high standards of patient care.
Overview
1
1
Certification
4
4
years of professional experience
Work History
CNA / Home Health Aide
Always Best Care Maryland
01.2025 - Current
- Provided individualized support that upheld patient dignity, privacy, safety, and confidentiality, enhancing overall patient experience.
- Communicate professionally with patients, families, and healthcare personnel regarding daily needs, appointments, changes, and concerns.
- Maintained organized records and communicated relevant observations to care team, ensuring continuity of care and informed decision-making.
- Build trusting relationships through active listening, empathy, patience, and respectful communication.
- Independently manage daily responsibilities while adapting priorities to meet changing patient needs.
- Demonstrated reliability and professionalism while managing responsibilities, contributing to a well-organized home-based healthcare environment.
Data Analyst & Human Performance Volunteer
Vivia Dance School
Washington, DC
01.2024 - Current
- Recorded assessment results, measurements, and performance information to ensure accurate tracking of participant progress.
- Organized data and documentation to facilitate program development and monitor progress effectively.
- Collected, organized, and maintained participant information to enhance program operations and support individualized planning.
- Communicate professionally with participants while providing information and responding to questions.
- Apply strong attention to detail, organization, data management, and interpersonal communication.
CEO / Hairstylist / Administrative Support
Yaja's Creative Crowns
Berkeley, CA
01.2023 - Current
- Managed daily business operations, overseeing client scheduling, appointment coordination, and administrative organization to enhance customer service.
- Communicate directly with clients to understand needs, answer questions, coordinate services, and provide a professional customer experience.
- Manage multiple appointments and competing priorities while maintaining accurate scheduling and timely communication.
- Organized business information, client records, and administrative materials to streamline operations.
- Demonstrate initiative, professionalism, independent decision-making, attention to detail, and problem-solving.
Assistant Coordinator Intern
Lifelong Lenoir Health Center
05.2026 - 08.2026
- Coordinated schedules, activities, and logistics to effectively manage competing priorities and ensure smooth operations.
- Streamlined daily administrative operations through effective recordkeeping and data management.
- Functioned as primary contact by addressing inquiries and providing accurate information to enhance communication.
- Collaborated with team members to enhance operational support and contribute to achieving organizational objectives.
- Organized, filed, and maintained administrative documents with precision and attention to detail.
- Managed sensitive information with utmost professionalism, discretion, and confidentiality.
Certified Nursing Assistant (CNA)
Fairfax Rehabilitation & Nursing Center
01.2026 - 07.2026
- Delivered patient-centered support in rehabilitation and long-term care settings, ensuring professionalism and respect for privacy.
- Managed multiple patient needs with precision and attention to detail, ensuring timely and effective care delivery.
- Communicated patient observations and needs to patients, families, nurses, physicians, and interdisciplinary teams, enhancing care coordination.
- Documented vital signs, intake/output activities, and patient information accurately in electronic medical records.
- Alerted healthcare team members to changes in patient conditions and care requirements for coordinated treatment.
- Adapted to evolving patient and departmental requirements, promoting collaboration and responsiveness among team members.
Sports Medicine & Human Performance Intern
Walter Reed National Military Medical Center / Marine Corps Wounded Warrior Regiment
Bethesda, MD
01.2024 - 01.2025
- Assisted with physical performance testing, injury evaluation, rehabilitation programming, and patient support.
- Collaborated within a multidisciplinary healthcare environment with athletic trainers, physicians, rehabilitation professionals, and military personnel to enhance patient outcomes.
- Facilitated communication among healthcare professionals to ensure coordinated patient care and improve service delivery.
- Collected, organized, and reviewed patient and performance-related information to support clinical and rehabilitation activities.
- Gained experience in a structured healthcare environment emphasizing confidentiality, organization, teamwork, and attention to detail to support effective patient management.
Substitute Teacher / Assistant Teacher
O.U.S.D. La Escuelita Elementary School / Nextplor Camp
Oakland, CA
01.2023 - 01.2023
- Supported children ages 5-11 with accommodations and individualized assistance, fostering inclusive learning experiences.
- Organized activities tailored to individual needs, improving engagement and participation.
- Facilitated communication among students, parents, and staff, enhancing safety and support within the classroom.
- Adhered to mandated reporting requirements and implemented safety procedures, ensuring compliance and student well-being.
Education
Bachelor of Science - Health, Human Performance & Leisure Studies, Concentration: Sports Medicine, Minor: Biology, Cum Laude
Howard University
2400 Sixth St. NW Washington DC05-2026
Skills
- Patient communication and support
- Healthcare team communication
- Patient-care coordination strategies
- Clinical documentation expertise
- Electronic medical records (EMR)
- HIPAA compliance and patient confidentiality
- Records management and documentation
- Appointment coordination and scheduling
- Client communication
- Patient support
- Caregiver support
- Professional communication
- Care coordination
- Information management
- Data collection and information retrieval
- Digital recordkeeping
- Patient data collection
- Patient information retrieval
- Microsoft Office proficiency
- Excel skills
- Computer literacy and digital recordkeeping
- Time management skills
- Multitasking abilities
- Attention to detail
- Problem-solving skills
- Team collaboration
- Team collaboration
- Patient record management
- Patient data collection
- Patient information retrieval
- Time management
- Multitasking
- Attention to detail
- Problem solving
- Team collaboration
Certification
Certified Nursing Assistant (CNA), Geriatric Nursing Assistant (GNA), Basic Life Support (BLS), CPR, NIH Stroke Scale (NIHSS), HIPAA Compliance, OSHA Safety Training
LEADERSHIP & COMMUNITY INVOLVEMENT
- National Society of Leadership and Success (NSLS), President
- Children's National Hospital, NICU Volunteer
- Howard University Cancer Center, Men Take Ten Volunteer
- George Washington University Hospital, Volunteer
- Brentwood Volunteer Fire Department, Co-President
- Women in Pre-Med Council, Member
- American Red Cross
Timeline
Assistant Coordinator Intern
Lifelong Lenoir Health Center
05.2026 - 08.2026
Certified Nursing Assistant (CNA)
Fairfax Rehabilitation & Nursing Center
01.2026 - 07.2026
CNA / Home Health Aide
Always Best Care Maryland
01.2025 - Current
Data Analyst & Human Performance Volunteer
Vivia Dance School
01.2024 - Current
Sports Medicine & Human Performance Intern
Walter Reed National Military Medical Center / Marine Corps Wounded Warrior Regiment
01.2024 - 01.2025
CEO / Hairstylist / Administrative Support
Yaja's Creative Crowns
01.2023 - Current
Substitute Teacher / Assistant Teacher
O.U.S.D. La Escuelita Elementary School / Nextplor Camp
01.2023 - 01.2023
Bachelor of Science - Health, Human Performance & Leisure Studies, Concentration: Sports Medicine, Minor: Biology, Cum Laude
Howard University