Yajayra Gallardo

Role models the Visionworks way and supervises the store in the absence of a General Manager. Support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development, while maintaining the highest sales plan in location.

Managed over 100 calls per day, explaining estimates and determined repair timelines to manage customer expectations, gave accurate quotes on needed repair work, fully educating customers on possible options on plans and action. coordinate between billing department and customers to resolve problems.

Greeted guests with friendly responses to promote satisfaction and restaurant loyalty, supported servers by responding to guests needs and retrieving items, bussed tables cleared, cleaned and set tables quickly to facilitate table turned during high volume periods, met guests needs by proving knowledge on menu items and flavors, enabling customers to make personal decision based of taste and interest. Communicate organizational needs, oversee employees performance, provide guidance, support, training staff, ensuring that the restaurant runs smoothly.