Accomplished Senior Court Analyst at Unified Court System, adept in analytical thinking and MS Excel, spearheaded process improvements, enhancing team agility by cross-training and boosting efficiency. Demonstrated leadership in staff development and compliance, achieving significant advancements in jury operations and data accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Senior Court Analyst
Unified Court System
05.2015 - Current
Collaborate with OCA working group to identify opportunities for process improvement and increased efficiency in JMS - 2.
Validate results and performed quality assurance to assess accuracy of data and submitted monthly summaries for the Commissioner of Jurors
Improve internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks for Jury Operations, Central Jury locations, Grand Jury and Jury Selection with consistent oversight
Query databases for information needed for report processing and the scheduling of mailings of questionnaires, summonses, and other notices to be sent to prospective jurors.
Evaluate employee performance and convey constructive feedback to improve skills.
Ensure compliance with departmental regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Cross-train existing employees to maximize team agility and performance.
Organize and manage the Payroll Dept. and Jury Enforcement Unit (non-compliance) within Jury Operations
Manager/Liaison for services including ADA accommodation, Building Services, Records Management and Disposal, Supplies Requisition
Court Assistant
Unified Court System
06.2010 - 05.2015
Supervised, evaluated employee performance, coached and trained 10+ employees in an office setting.
Boosted productivity levels among fellow staff members through effective training on new policies or procedures when needed.
Safeguarded adherence to deadlines involving crucial paperwork submission through vigilance in monitoring due dates.
Handled incoming inquiries from the public professionally and courteously while assisting them with their needs related to court matters.
Handled incoming inquiries from the public professionally and courteously while assisting them with their needs related to court matters.
Handled incoming inquiries from the public professionally and courteously while assisting them with their needs related to court matters.
Managed sensitive information with discretion while maintaining confidentiality in accordance with legal requirements.
Maintained a well-organized and efficient work environment by updating filing systems and managing daily schedules for court staff.
Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
QMRP/Senior Residential Supervisor
Queens Centers For Progress
07.2002 - 06.2010
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Created an environment conducive to community building among residents through social events and common area enhancements.
Managed conflict resolution among residents, fostering a sense of community and promoting harmonious living conditions.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
Scheduled fun social and recreational activities for residents.
Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
Assistant Residential Supervisor
Queens Centers For Progress
12.1998 - 07.2002
Implemented conflict resolution strategies when needed, promoting harmony among diverse groups of residents within the community.
Facilitated successful transitions for new residents by organizing orientation sessions covering essential information about the community''s policies and services.
Improved resident satisfaction by addressing concerns promptly and implementing effective solutions.
Enhanced communication between staff and residents through regular meetings and updates on community-related matters.
Secretary to Supreme Court Judge - Civil/Matrimonial at State of New York Unified Court SystemSecretary to Supreme Court Judge - Civil/Matrimonial at State of New York Unified Court System