Yakinia Smith
Irving,TX
Summary
Knowledgeable Business Administrator seeking new opportunity. Offers comprehensive background in overseeing business operations and improving efficiency. Demonstrated expertise in project management and financial analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Produce Associate
Walmart
07.2024 - 03.2025
- Assisted in maintaining fresh produce quality through regular inspections and inventory checks.
- Collaborated with team members to ensure timely restocking of produce displays.
- Operated equipment such as pallet jacks and forklifts to move products efficiently.
- Followed safety protocols to maintain a clean and organized workspace.
Call Center Representative
Secured Assist
08.2023 - 11.2023
- Managed inbound calls, delivering exceptional customer service and support.
- Utilized CRM software to log interactions and track customer issues efficiently.
- Assisted customers with account inquiries, ensuring prompt resolution of problems.
- Adapted to dynamic work environment, swiftly learning new procedures and policies.
Produce Associate
Walmart
05.2022 - 08.2023
- Learned proper handling techniques for perishable items to minimize waste.
- Supported management by providing feedback on inventory levels and product availability.
- Adapted quickly to changing demands during peak shopping hours, ensuring customer satisfaction.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ09-2025
High School Diploma -
Arkansas High School
Texarkana, AR05-2018
Skills
- Effective communication
- Team collaboration
- PowerPoint
- Time management
- Data entry
- Business administration
- Attention to detail
Certification
- Business Administration and Management, Arkansas High School - 2014 to 2018
Languages
English
Native or Bilingual
Timeline
Produce Associate
Walmart
07.2024 - 03.2025
Call Center Representative
Secured Assist
08.2023 - 11.2023
Produce Associate
Walmart
05.2022 - 08.2023
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Arkansas High School
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