YAKOV KALANTAROV
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Taxi Cab Driver
Self-employed
01.2013 - Current
- Offered above-and-beyond service to every rider to encourage repeat business.
- Transported high-value clients with professionalism and discretion.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Arrived on time to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Provided mobility to assistance to disabled passengers.
Travel Agent
Elite Plaza
10.2001 - 07.2013
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Vice President
Vernissage Wedding Center
01.1994 - 09.2001
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Education
Bachelor of Science - Automotive Engineering
Automecanical Technical College
Uzbekistan, USSR07.1987
Skills
- Adaptable Nature
- Conflict Resolution Skill
Additional Information
Languages
English
Russian
Farci
Timeline
Taxi Cab Driver
Self-employed
01.2013 - Current
Travel Agent
Elite Plaza
10.2001 - 07.2013
Vice President
Vernissage Wedding Center
01.1994 - 09.2001
Bachelor of Science - Automotive Engineering
Automecanical Technical College
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