Yalanda Anderson
Phlebotomist
Greenwood,SC
Summary
Seeking to obtain a responsible position as phlebotomist in a facility where my knowledge & experience can be utilized & enhanced.
Overview
16
16
years of professional experience
Work History
Executive Business Manager
Legendary Healthcare Service
Greenwood, SC
08.2020 - Current
- Greet clients
- Answer inbound calls
- Payroll
- Coordinated team schedules to keep shifts properly staffed during busy periods
- Assisted with hiring process and training of new employees
- Communicated with customers and vendors positively with particular attention to problem resolution
Customer Service Representative
Jackson & Perkins Acquistion
Greenwood, SC
11.2018 - 06.2021
- Answer inbound calls
- Place customers orders over phone
- Inform customers of promotions & discounts
- Answer product questions to the best of my ability
Food Server/Cocktail Server
Elite Lounge
Greenwood, SC
05.2017 - 01.2020
- Greeted all customers
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations
- Correctly calculated charges, issued bills and collected payments.
Customer Service Representative
SYKES
Greenwood, SC
01.2018 - 09.2018
- Answered customers' questions and addressed problems and complaints via phone
- Informed customers about sales and promotions in a friendly and engaging manner
- Built customer loyalty by placing follow up calls for customers who reported product issues.
Assistant Manager/Cashier/Trainer
Greenwood Petroleum
Greenwood, SC
08.2008 - 05.2017
- Answered customer questions face-to-face or by phone
- Handled the cash register and oversaw credit and debit cards, personal check and cash transactions
- Tallied the cash register at the end of each shift and ensured that there was cash in the till for the next cashier on shift
- Provided professional and courteous service at all times
- Handled and deposit large cash amounts
- Properly & patiently trained new employees
Education
National Certified Phlebotomist - Phlebotomy
Joseph H Neal Health Collaborative
Columbia, SC05.2022
High School Diploma -
Abbeville High School
Abbeville, SC05.2000
Skills
- Outstanding customer service skills
- Excellent leadership skills
- Microsoft Word
- Typing
- Documentation
- Organizational Skills
- Patient Care
- Vital Sign Experience
- Order Entry
Timeline
Executive Business Manager
Legendary Healthcare Service
08.2020 - Current
Customer Service Representative
Jackson & Perkins Acquistion
11.2018 - 06.2021
Customer Service Representative
SYKES
01.2018 - 09.2018
Food Server/Cocktail Server
Elite Lounge
05.2017 - 01.2020
Assistant Manager/Cashier/Trainer
Greenwood Petroleum
08.2008 - 05.2017
National Certified Phlebotomist - Phlebotomy
Joseph H Neal Health Collaborative
High School Diploma -
Abbeville High School