Yalanda Green -Mclellan
Latta,SC
Summary
Enhanced student academic and social outcomes through 10-plus years of experience as a substitute teacher and childcare provider.,Drove family engagement initiatives to promote continuous child growth and learning.,Acquired certifications in nonviolent crisis intervention and CPR to support safe educational environments.
Overview
15
15
years of professional experience
Work History
Teacher's Assistant/PEC Assistant
Dillon District 4
12-1900
08.2021 - Current
- Collaborated in the development and implementation of intervention strategies to support student learning and behavioral goals. Working with educators to develop targeted interventions that improved student engagement by 90%.
Substitute Teacher
Education Staffing Solution
Florence, SC
10.2019 - 08.2021
- Execute established lesson plans to maintain curriculum continuity and support student learning.
- Provide individualized support to special needs students, fostering academic, social, and behavioral development.
- Supervise students during non-classroom activities, ensuring safety and promoting positive behavior.
Child Care Provider/Teacher
South Florence Baptist Church Daycare
Florence, SC
02.2017 - 10.2019
- Maintained a secure setting for a group of 15 preschoolers, ensuring their safety and well-being during various activities.
- Monitored and observed children's progress in educational and play activities, providing a nurturing environment conducive to growth.
- Fostered communication with parents regarding their child's daily experiences, behavior, and developmental milestones, reinforcing family engagement.
Insurance Specialist
Kelly Services
Florence, SC
03.2014 - 01.2017
- Prepared and processed insurance claim forms and related documentation, ensuring accuracy and compliance with policyholder information.
- Managed claim files by posting relevant information, facilitating timely claims transmission for payment or additional investigation.
- Coordinated property inspections for homeowners, streamlining the claims verification process.
Front Desk Attendant
Pee Dee Community Action
Dillon, SC
01.2012 - 02.2014
- Managed front desk communications by efficiently answering, screening, and routing calls, as well as accurately scheduling appointments and taking messages.
- Delivered high-quality customer service, resolving complaints and addressing inquiries in line with company policies and procedures, ensuring customer satisfaction and operational excellence.
- Assisted in overseeing operational compliance by reviewing and verifying records and reports related to production, payroll, and shipping, contributing to the evaluation and improvement of workplace performance.
Education
Associate of Science - Administrative Office Technology
Florence-Darlington Technical College
Florence, SC05.2016
Skills
Assessment Creation
Conflict Resolution
Critical Thinking
Patience
Communication Skills
Lesson Planning
Educational Technology Proficiency
Classroom Management
Curriculum Development
Customer Support
Oral/Written Communications
Office Technology
Escalations
MS Office Suite
Problem Analysis & Resolution
Database User Interface
Office Support
Assessment Creation
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Motivating students
- Student engagement
- Behavior management
- Parent-teacher communication
- Positive role model and mentor
- Growth mindset
- Public speaking
- Classroom instruction
- Conflict resolution
- Differentiated instruction
- Collaborative learning
- Student-centered learning
Timeline
Teacher's Assistant/PEC Assistant
Dillon District 4
08.2021 - Current
Substitute Teacher
Education Staffing Solution
10.2019 - 08.2021
Child Care Provider/Teacher
South Florence Baptist Church Daycare
02.2017 - 10.2019
Insurance Specialist
Kelly Services
03.2014 - 01.2017
Front Desk Attendant
Pee Dee Community Action
01.2012 - 02.2014
Associate of Science - Administrative Office Technology
Florence-Darlington Technical College