Yalda Bagherzadeh
irvine,CA
Summary
Skilled Office Manager with a proven track record at Corporate Securities Legal, adept in calendar management and client communication. Excelled in streamlining operations, enhancing client satisfaction, and reducing billing issues through meticulous organization and proficient use of Microsoft Office and Clio. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager/Administrative Legal Assistant
Corporate Securities Legal
Costa Mesa, CA
07.2024 - Current
- Maintained an organized client list, facilitated the progress of each matter, and prioritized tasks for the team.
- Drafted contracts, letters, memoranda, and formation documents for limited liability companies and corporations in CA, DE, and WY.
- Managed the firm calendar to coordinate meetings with clients, staff, the SEC, opposing counsel, and vendors.
- Reviewed monthly invoices, ensuring all client fees were entered accurately to reduce client billing issues and increase accounts receivable.
Client Service Coordinator
Premier Workspaces
Irvine, CA
10.2021 - 06.2024
- Managed client accounts, including billing, payments and scheduling of services.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Monitored incoming emails from clients and responded accordingly within 24 hours.
Customer Service Associate
Gelsons
Irvine, CA
11.2017 - 03.2020
- Educated customers on special pricing opportunities and company offerings.
- Answered phone calls from customers promptly and courteously.
- Addressed customer questions and concerns regarding products and services.
Education
Bachelor of Science - Business Administration And Management
California State University, Fullerton
Fullerton, CA05-2024
Associate of Arts - Business Administration
Irvine Valley College
Irvine, CA03-2021
Bachelor of Arts - English Literature
Ferdowsy University
Iran04-2010
Skills
- Calendar management
- Client communication
- Case management
- Electronic filing
- problem solving
- proofreading
- Organization
- Computer Skills: Microsoft office, Clio, Dropbox, Dousign, Zoom
Certification
- Notary Public state of California
Timeline
Office Manager/Administrative Legal Assistant
Corporate Securities Legal
07.2024 - Current
Client Service Coordinator
Premier Workspaces
10.2021 - 06.2024
Customer Service Associate
Gelsons
11.2017 - 03.2020
Bachelor of Science - Business Administration And Management
California State University, Fullerton
Associate of Arts - Business Administration
Irvine Valley College
Bachelor of Arts - English Literature
Ferdowsy University
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