Yaleimi Rojas
Orlando,FL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Burlington
Orlando, Florida
04.2024 - Current
- Generally I am at the cash register, however, sometimes I perform various tasks such as organizing clothes and items in their proper place.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Administrative Assistant
La Vega Clean
Puerto Plata
05.2023 - 01.2024
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Facilitated communication between different departments within the organization.
- Billing and shipping coordination.
Secretary and Recepcionist
Guzmán Ariza & Asociados
Puerto Plata
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Customer Service/- Customer Service/Route Sales Person
Priscilla Boutique
Puerto Plata
- Developed strong relationships with customers through excellent customer service skills.
- Received payment from customers via cash, check, credit card or electronic funds transfer.
- Customer Service/Dominican Telephone Company- Customer Service/Sales Associate
Dominican Telephone Company
Puerto Plata
- Processed payments using point-of-sale systems.
- Computed purchases and received and processed cash or credit payment.
- Sales of electronic equipment, internet services.
Education
High School Diploma -
Santa Rosa De Lima School
Dominican Republic03-2014
Skills
- Travel Coordination
- Digital Archiving
- Invoice Processing
- Document Control
- Data Entry
- Office Administration
- Coordination
- Customer Service
- Inventory Systems
Certification
Next University-Online CUSTOMER SERVICE/SALES
Infotep-Dominican Republic
HOTEL RECEPTION
Infotep-Dominican Republic
BASIC OFFICE PROGRAMS
Infotep-Dominican Republic
Timeline
Cashier
Burlington
04.2024 - Current
Administrative Assistant
La Vega Clean
05.2023 - 01.2024
Secretary and Recepcionist
Guzmán Ariza & Asociados
Customer Service/- Customer Service/Route Sales Person
Priscilla Boutique
- Customer Service/Dominican Telephone Company- Customer Service/Sales Associate
Dominican Telephone Company
High School Diploma -
Santa Rosa De Lima School
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