Yaleitza Garcia
Sanford
Summary
Experienced in Sales and Customer Service with proficiency in two languages. Skilled in leadership and teamwork, quick learner who adapts easily to new concepts and technologies. Strong communication, interpersonal, analytical, and problem-solving skills. Highly organized, efficient, and adept at multitasking and prioritizing tasks.
Overview
22
22
years of professional experience
Work History
Head Custodian
Seminole County Public Schools
07.2022 - Current
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Collaborated with administrators to address specific facility needs during events or special activities.
- Organized daily cleaning schedules for custodial team.
- Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning supplies.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
Wireless Representative
Wireless Advocates
07.2014 - 12.2017
- Maintained high standards of customer service excellence.
- Developed and implemented training programs.
- Managed and organized inventory efficiently.
- Generated revenue through effective client engagement and product promotion.
- Executed essential bookkeeping duties.
Location Supervisor
AmeriPark
11.2012 - 05.2014
- Served as Customer Service Ambassador, enhancing customer satisfaction.
- Conducted interviews to assess candidate qualifications.
- Managed daily operations on-site.
- Facilitated discussions with building supervisors and management.
- Performed accounting tasks and managed bank deposits.
Sales & Customer Service Supervisor
K-Mart
03.2012 - 11.2012
- Enhanced customer satisfaction through effective sales techniques.
- Managed staff to optimize service delivery.
- Managed and organized stock levels efficiently.
- Increased revenue through strategic upselling of protection plans.
- Conducted comprehensive training sessions for employees.
Supervisor
Burger King
01.2006 - 05.2010
- Customer relations
- Scheduling
- Register and Deposits
- Employee training
- Inventory
- Overseeing day to day operations
Assistant Manager
Subway
08.2003 - 11.2005
- Customer Relations
- Scheduling
- Register and Deposits
- Employee Training
- Overseeing day to day Operations Supervisor
Education
2005 -
Colegio Educativo Lazaro
Bayamon01.2005
Skills
- Health and safety
- Sanitation procedures
- Grounds keeping
- Work planning
- Facilities maintenance
- Facilities management
- Supply management
- Customer service
- Maintenance
- Cleaning and sanitizing
- Customer service-focused
- Custodial machine operation
- Health and safety compliance
Timeline
Head Custodian
Seminole County Public Schools
07.2022 - Current
Wireless Representative
Wireless Advocates
07.2014 - 12.2017
Location Supervisor
AmeriPark
11.2012 - 05.2014
Sales & Customer Service Supervisor
K-Mart
03.2012 - 11.2012
Supervisor
Burger King
01.2006 - 05.2010
Assistant Manager
Subway
08.2003 - 11.2005
2005 -
Colegio Educativo Lazaro
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