Summary
Overview
Work History
Education
Skills
Timeline
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YALEZA LOPEZ

Rochester,NY

Summary

Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success.

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Amazon
09.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Home Health Aide

HCR Home Care
03.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Sales Coordinator

Target
11.2021 - 01.2023
  • Worked with management teams to develop annual sales plans, goals, and targets
  • Communicated product features, advantages, and benefits to customers
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Analyzed customer feedback surveys in order to improve overall shopping experiences
  • Successfully achieved monthly sales goals by actively engaging with customers and promoting products and services
  • Exhibited excellent communication and interpersonal skills to build positive relationships with customers
  • Utilized effective problem-solving techniques to resolve customer complaints in a timely manner

Education

High School Diploma -

Benjamin Franklin High School
Rochester, New York
06.2018

Skills

  • Cash counting
  • Effective Multitasking
  • Customer service
  • Effective communication
  • Time management
  • Problem solving

Timeline

Delivery Driver

Amazon
09.2024 - Current

Home Health Aide

HCR Home Care
03.2024 - Current

Sales Coordinator

Target
11.2021 - 01.2023

High School Diploma -

Benjamin Franklin High School
YALEZA LOPEZ