Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

YALIET FLORES

Miami,FL

Summary

A reliable and hardworking professional with a practical hands-on approach, who always perseveres to achieve the best results, able to collect and analyze information and quickly grasp what needs to be done. Excellent communication and problem-solving skills and a proven ability to complete projects to the highest standard. Seeking full time position in an office where my organizational skills can shine.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Employment Specialist

Lutheran Services of Florida
Miami, FL
01.2024 - 09.2024
  • Developed and implemented career development workshops for job seekers.
  • Facilitated the delivery of employment services to clients in accordance with program guidelines.
  • Conducted individualized assessments to determine client's eligibility for employment programs.
  • Provided comprehensive case management services to ensure successful job placement outcomes.
  • Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
  • Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
  • Created and maintained accurate records of client progress towards goals in a timely manner.
  • Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
  • Researched local training opportunities and educational resources available to assist clients in achieving their desired objectives.
  • Organized job fairs and other recruitment events to match qualified candidates with potential employers.
  • Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.

Receptionist

Conviva Care Solutions
Miami, FL
01.2020 - 07.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments and meetings for management team.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Developed and maintained a filing system for essential documents, improving office organization.

Medical Assistant

My Doctors Pediatrics
Miami, FL
03.2015 - 01.2020
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Collected samples from patients for laboratory testing purposes.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Organized charts, documents and supplies to maintain team productivity.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Incorporated outside records into charts and EHR.

Assistant Accountant

Delta Alarm Systems
Miami, FL
09.2011 - 10.2014
  • Assisted in preparation of monthly financial statements and management accounts.
  • Verified accuracy of invoices and other accounting documents or records.
  • Managed daily banking transactions, including deposits, withdrawals, and transfers.
  • Performed month-end close procedures such as journal entries and reconciliations.
  • Organized and maintained filing systems for all accounting documents.
  • Identified areas for improvement in internal processes along with possible solutions to improve accuracy, efficiency, and cost reductions.
  • Processed accounts payable and receivable invoices in an accurate manner according to company policy.
  • Researched discrepancies between payments received and customer records.
  • Monitored cash flow activities and forecast future cash requirements.

Education

M.D. - Registered Medical Assistant

Mattias College
Miami
08-2015

Master of Science - Economics

University Havana
Cuba
07-1999

High School Diploma -

Havana, Cuba
Cuba
07-1990

Skills

Public Speaking
Excellent at multitasking
Strong interpersonal
Educated and with experience in optimal client care service
Strong time management and organizational skills, with the ability to manage multiple tasks and balance shifting priorities while maintaining confidentially
High responsible & reliable
Ability to type(25 wpm)
Flexibility in Microsoft Office, Word, WordPress, Outlook, Excel
Excellent skills and knowledge of all Office Work

Accomplishments

  • Graduate HONOR STUDENT SUMMA CUM LAUDE(Registered Medical Assistant)

Certification

First AID(American Heart Association)
Basic Life Support(American Heart Association)
HIV
OSHA
HIPPA
Phlebotomy Technician
EKG Technician

Timeline

Employment Specialist

Lutheran Services of Florida
01.2024 - 09.2024

Receptionist

Conviva Care Solutions
01.2020 - 07.2023

Medical Assistant

My Doctors Pediatrics
03.2015 - 01.2020

Assistant Accountant

Delta Alarm Systems
09.2011 - 10.2014

M.D. - Registered Medical Assistant

Mattias College

Master of Science - Economics

University Havana

High School Diploma -

Havana, Cuba

Similar Profiles

CREATE PROFILE
YALIET FLORES