Yalin Xie
Queens,NY
Overview
4
4
years of professional experience
Work History
Sales Agent Representative
Verizon Yourwireless
Flushing, NY
08.2021 - 07.2023
- Assisted customers in finding and selecting products based on their needs and offered recommendations to customers, enhancing their shopping experience.
- Coordinated with other team members to ensure smooth operation during peak hours.
- Managed cash register, including processing credit card and cash payments, and organized back-stock items and ensured the sales floor was fully stocked.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices.
Sales Associate
Beauty Lounge
Flushing, NY
08.2019 - 02.2020
- Greeted customers and provided exceptional customer service.
- Resolved customer issues using listening skills, professional attitude and problem- solving techniques.
- Helped maintain clean and orderly work environment.
Education
BBA - Finance
Baruch College
New York, NY12-2024
H&R Block/ Income Tax Training Course -
Certificate of Completion
11-2024
High School Diploma -
Western Guilford High School
North Carolina06-2018
Skills
- Team Cooperation
- Hard working and actively cooperating with others
- Can speak English and Chinese
- Proficient in Microsoft Office Suite: Excel, Word, Powerpoint
ACADEMIC PROJECTS
Business Analysis Project, Baruch College
- Analyze capital structure, dividend policy, and shareholder breakdown of public companies.
- Recommend optimal financial strategies and company strategy changes based on industry benchmarks and financial indicators.
Timeline
Sales Agent Representative
Verizon Yourwireless
08.2021 - 07.2023
Sales Associate
Beauty Lounge
08.2019 - 02.2020
BBA - Finance
Baruch College
H&R Block/ Income Tax Training Course -
Certificate of Completion
High School Diploma -
Western Guilford High School
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