Dynamic professional with a proven track record in optimizing operations and enhancing profitability. Skilled in strategic planning, problem-solving, and resource management to drive scalable growth. Experienced in leading teams and making impactful policy decisions to align with business objectives. Committed to delivering exceptional customer service and fostering positive client relationships.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Managing Director
Kingdom Opticians
Colombo, Sri Lanka
07.2022 - 02.2025
Managed daily operations to optimize workflows across multiple departments.
Established strong supplier relationships to secure favorable terms and conditions.
Implemented training programs for staff on new products and industry trends.
Coordinated marketing campaigns to promote new product launches effectively.
Oversaw day-to-day operations of the company while coordinating with staff members.
Developed action plans to ensure that all organizational objectives are met in a timely manner.
Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
Monitored financial performance of the organization and initiated corrective actions as needed.
Participated in development activities such as product launches or promotional events.
Organized marketing campaigns to promote new products and services offered by the company.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Forecasted customer demand to set prices or credit terms for goods or services.
Preschool Teacher
Gateway College Kandy
Kandy
01.2019 - 01.2020
Developed engaging lesson plans for preschool children at Gateway College Kandy.
Facilitated a safe and nurturing classroom environment for young learners.
Implemented age-appropriate activities to promote cognitive and social skills.
Collaborated with parents to discuss children's progress and developmental needs.
Maintained classroom organization and ensured all materials were accessible.
Monitored children's behavior and provided guidance to foster positive interactions.
Assisted in organizing school events to enhance community involvement.
Utilized creative teaching methods to inspire curiosity and learning in preschoolers.
Taught children foundational skills in colors, shapes and letters.
Established positive relationships with parents and guardians by regularly communicating student progress.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Assisted in providing a safe and secure environment for children.
Implemented hands-on, play-based strategies for experiential learning.
Supervised outdoor playtime while ensuring safety regulations were followed.
Met with parents to discuss child behavior and academic progress.
Developed professional relationships with parents, teachers, directors and therapists.
Provided individual attention to each student as needed during class time.
Collaborated with fellow teachers on various projects related to curriculum design and implementation.
Attended professional development workshops to stay current on best practices for early childhood education.
Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Implemented appropriate disciplinary measures when necessary according to school policies.
Maintained student records according to rigorous confidentiality and privacy regulations.
Utilized technology such as computers and tablets in the classroom setting.
Built and strengthened positive relationships with students, parents, and teaching staff.
Read stories to children and taught painting, drawing, and crafts.
Monitored student progress to ensure cooperation and growth.
Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Managing Director
Carvalho Opticals
Colombo, Sri Lanka
01.2000 - 05.2009
Developed strategic plans to enhance customer engagement and brand presence.
Oversaw daily operations to ensure efficient workflow across departments.
Managed financial budgets and forecasts to align with business objectives.
Cultivated relationships with suppliers to negotiate favorable terms and conditions.
Implemented training programs for staff on new products and industry trends.
Analyzed market trends to identify growth opportunities in optical services.
Coordinated marketing campaigns to promote new product launches effectively.
Oversaw day-to-day operations of the company while coordinating with staff members.
Developed action plans to ensure that all organizational objectives are met in a timely manner.
Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Monitored financial performance of the organization and initiated corrective actions as needed.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
Provided guidance to team members on project management principles and best practices.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Forecasted customer demand to set prices or credit terms for goods or services.
Senior Lecturer
Gateway – Center for Information and Communication Technology
01.2003 - 01.2009
Developed course materials for information and communication technology curriculum.
Delivered lectures on emerging technologies and industry trends.
Guided students in research projects and presentation skills.
Evaluated student performance through assessments and feedback sessions.
Maintained accurate records of student attendance and grades throughout the semester.
Communicated regularly with parents about student performance and behavior.
Organized classroom resources and materials for effective instruction delivery.
Participated in professional development workshops to enhance teaching skills.
Maintained a safe and orderly learning environment for all students.
Built and strengthened positive relationships with students, parents, and teaching staff.
Developed and implemented lesson plans based on curriculum objectives.
Supervised students throughout day, both in classroom and outside during breaks.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Lecturer
Gateway Kids School of Computing
01.2001 - 01.2004
Mentored students, providing guidance and support in their academic pursuits.
Evaluated student performance through assignments, exams, and project assessments regularly.
Implemented innovative teaching methods to foster critical thinking and problem-solving skills.
Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.
Created a positive learning environment by actively engaging with all students during class time.
Identified areas of difficulty for students, developing additional resources for review.
Attended conferences and workshops to stay up-to-date on best practices in higher education.
Created instructional and lecture plans for classes in compliance with course objectives.
Promoted excitement among students in classroom through delivery of interesting topics.
Planned and led lessons on basic computer skills, keyboard techniques and internet use.
Provided instruction on the basics of computer hardware and software to students in a classroom setting.
Conducted student assessments to measure progress and growth.
Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
Education
NCC - Information and Communication Technology
IDM
Sri Lanka
High School Diploma -
Good Shepherd Convent
Sri Lanka
Skills
Operational management
Customer relationship management
Staff recruitment
Effective communication
Problem solving
Team collaboration
Mentoring and training
Sales leadership
Business development
Business planning
Public relations
Client relationships
Business administration
Stock control
Staff management
Sales oversight
Inventory management
Certification
Successfully Completed NCC-UK International Certificate Course which Includes:
Certificate in Practical Project
Certificate in Business System Development
Certificate in Programming
Certificate in Modeling for Computing with Mathematics
Certificate in Computer Principals
Certificate in Computerized Accounting
Completed a certificate course in Counseling and Psychology
Followed a Diploma In Programming Language Visual Basic.
Followed a Diploma in General English
Followed a Diploma in Spoken English
Followed a Certificate Course in Staff Development Program done by IIT Colombo.
Timeline
Managing Director
Kingdom Opticians
07.2022 - 02.2025
Preschool Teacher
Gateway College Kandy
01.2019 - 01.2020
Senior Lecturer
Gateway – Center for Information and Communication Technology