Yalissa Martinez

Oversaw daily operations and shipping and handling processes.

• Supervised shipping and receiving, distribution and workplace safety.
• Supervised warehouse operations by managing employees during shifts.
• Completed daily operations on time and maintained high standards of accuracy.
• Supervised shipping and handling operations.
• Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
• Used warehouse management software to reconcile daily inventory.
• Managed merchandise inventory transactions.
• Maintained high levels of accuracy in daily operations.
• Kept detailed records of inventories and merchandise inventory transactions.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

• Adhered to regulations to run compliant operations.
• Examined orders to confirm accuracy, completeness and adherence to customer requirements.
• Operated pallet jacks, forklifts and other equipment regularly.
• Processed customer orders in line with established policies and procedures.
• Generated invoices and shipping labels to properly bill and ship customer orders.
• Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
• Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
• Utilized customer service software to accurately enter customer data, process orders and update customer records.

• Picked and packed order items.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Kept work areas neat, clean and free from debris.
• Moved merchandise using pallet jacks and hand trucks.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Followed orders precisely for correct items, sizes and quantities.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Labeled boxes and crates with accurate order information, destinations and codes to minimize shipping errors.