Yalonda Collier
Panama City,FL
Summary
I am a fast learner open to new skills and learning new things in the employment field
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Team Leader
Rack Room Shoes
03.2022 - 01.2023
- Supervise and manage day to day operations in store provide leadership guidance in store staff when management is not present also ensuring a safe work environment for staff and customers establish and maintain excellent customer shopping experience ensuring all POS are in accordance with policy also inventory control, price management price changes and mark downs, shipping and receiving, sales floor merchandising and visual presentation, payroll and loss prevention
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Customer Service Representative
Maximus Call Center
01.2022 - 11.2022
- Respond to multiple calls using standard technology (telephones, emails,and web browsers assist callers with their market place applications assist them with signing up for medical coverage and making changes to their existing coverage like making life changes and providing different options for medical coverage to help them make a more informed decision
Housekeeper
Bright Star Cleaning Company
04.2021 - 12.2021
- Clean corridors, lobbies, stairways, elevators, lounges
- And guest rooms
- Distribute linens and towels using a wheeled cart sometimes by hand restock supplies in guest rooms like shampoo tooth brush etc
- Replace dirty linens with cleans replace all appliances in room if not in working order and also check rooms for damages and missing items also report any maintenance issues
CNA - Certified Nursing Assistant
Seabreeze
02.2019 - 11.2021
- Taking care of the elderly and their needs assist with feeding, showering and repositioning
Cashier/Sales Associate
Walmart
08.2016 - 09.2018
- Provide customer service engage with customers by giving suggestive assistance and product knowledge greet all customers and answers any questions they may have also assist in locating items they are looking for and also assisting them with paying for their items by cashing them out clean and tidy store and fix merchandise tables
Education
No Degree - Early Childhood Care And Education
Gulf Coast State College
Panama City, FL01-2026
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Quality improvement
- Safety
- Cash handling
- Flexible schedule
Timeline
Team Leader
Rack Room Shoes
03.2022 - 01.2023
Customer Service Representative
Maximus Call Center
01.2022 - 11.2022
Housekeeper
Bright Star Cleaning Company
04.2021 - 12.2021
CNA - Certified Nursing Assistant
Seabreeze
02.2019 - 11.2021
Cashier/Sales Associate
Walmart
08.2016 - 09.2018
No Degree - Early Childhood Care And Education
Gulf Coast State College
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