Yalonda Scott
Las Vegas,Nevada
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hard working and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities. Aid executives and managers on multiple organizational levels. Manage multiple schedules and maintained communication across teams. Focused, Consistent, Punctual and reliable. Organized and trustworthy with confidential and personal information.
Overview
10
10
years of professional experience
Work History
Manager
Five Guys
01.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Owner
Already Blessed Foods Restaurant
09.2018 - 11.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Administrative Assistant /Sales Administrator
Hosanna House
07.2016 - 08.2018
- Provide basic accounting services
- Invoicing and payment processing
- Received Inbound calls, emails and Walk-ins for rental inquiries, tours, and quotes
- Outbound marketing calls, mailing and emails
- Maintained 4 separate emails daily
- Lifeguard scheduling, scheduling third party cleaning company
- Coordinating with Planners, Caterer, Disc Jockey etc
- To ensure event is seamless
- Communicating and schedule maintenance and security for each event.
Administrative Sales Assistant/Security
Legacy Financial Group L.L.C
09.2013 - 07.2016
- Identified prospective customers using lead generating methods and performing an average combination of 60 cold calls, E-blast, and mailings
- Daily inbound calls and key-entered orders, faxes, backorders, and credit memos for assigned accounts and clients
- Manage the process of all inbound/outbound sales calls and emails, by qualifying customers, explaining, and selling the values of each venue available for rental facilities, setting appointments for tours, and assisting the Facilities Director in closing customers upon the sales orders and rental contracts
- Manage the execution of purchase orders, and check request
- Manage the visitor and maintenance log and dispatch maintenance calls requested by Hosanna
- House Partners
- Manage the file maintenance of rental contracts, purchase orders, receipts, and all correspondence directed to me by the Facilities Director
- Manage the pedestrian traffic flow that enters and exits Hosanna House property
- Monitor the CCTV surveillance camera systems for criminal activity.
Education
Associate of Arts - Business Management
Community College of Allegheny County
Pittsburgh, PAAcademic
George Westinghouse High School
Pittsburgh, PASkills
- Microsoft Word, Excel, Outlook, and PowerPoint
- Database management
- Calendar management
- QuickBooks
- Proficient in Photocopiers and Scanners
- Accurate Data Entry
- Inventory and Supply management
- Health and Safety Regulations
- Cost Management
Timeline
Manager
Five Guys
01.2023 - Current
Owner
Already Blessed Foods Restaurant
09.2018 - 11.2022
Administrative Assistant /Sales Administrator
Hosanna House
07.2016 - 08.2018
Administrative Sales Assistant/Security
Legacy Financial Group L.L.C
09.2013 - 07.2016
Associate of Arts - Business Management
Community College of Allegheny County
Academic
George Westinghouse High School
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