Yamamah Hussein
MEDICAL ADMINSTRATION ASSISTANT
Manor,TX
Summary
Dynamic and detail-oriented CCMA with a proven track record at Ascension Medical Group, excelling in patient scheduling and insurance verification. Recognized for exceptional customer service and effective teamwork, I leverage strong organizational skills and a calm demeanor under pressure to enhance patient care and operational efficiency.
Diligent medical assistant with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CCMA
Ascension Medical Group
08.2023 - 10.2023
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated medical records requests and maintained confidentiality in compliance with HIPAA regulations.
- Assisted in insurance verification processes, ensuring accurate patient billing and coding practices.
- Developed and implemented streamlined filing systems for improved document retrieval and organization.
- Trained new administrative staff on office procedures, policies, and software tools used in daily operations.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues promptly.
- Maintained inventory of medical supplies, placing orders to ensure availability for clinical staff needs.
- Collaborated with healthcare providers to facilitate effective communication between the front office and clinical teams.
Telemetry Monitor Technician
St Dave's Hospitals
05.2022 - 11.2022
- Monitored cardiac telemetry systems to ensure patient safety and timely interventions.
- Analyzed rhythm strips to identify arrhythmias, alerting nursing staff for critical situations.
- Documented and maintained accurate patient data in electronic health record systems.
- Collaborated with healthcare teams to discuss patient status and optimize care plans.
- Assisted in the development of standard operating procedures for telemetry monitoring practices.
CCMA
HR Solution &city of Austin
10.2020 - 04.2022
- Assisted in performing advanced life support procedures during emergencies.
- Assessed and managed various patient treatments for numerous patient diagnoses, from sepsis to acute respiratory distress.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Helping during the pandemic and assisting with COVID-19 swabbing and vaccine
- Improved patient outcomes by developing and implementing comprehensive care plans for critically ill patients.
CCMA
Weight Loss Center
01.2020 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
CCMA
Spine and Pain Centers
09.2019 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Southern Careers Institute
TX09-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- seeking more than English language translation
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- using Athena systems and HR systems as well, with a good track record
- Documented and resolved [Issue], which led to [Results].
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Arabic
Full Professional
English
Professional Working
Software
MICROSOFT SYSTEMS
HR SYSTEM
ATHENA SYSTEM
Timeline
CCMA
Ascension Medical Group
08.2023 - 10.2023
Telemetry Monitor Technician
St Dave's Hospitals
05.2022 - 11.2022
CCMA
HR Solution &city of Austin
10.2020 - 04.2022
CCMA
Weight Loss Center
01.2020 - 09.2020
CCMA
Spine and Pain Centers
09.2019 - 01.2020
High School Diploma -
Southern Careers Institute