Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Technology And Systems
Selected Executive Achievements
Additional Qualifications
Timeline
Generic
Yamandú Pérez
Open To Work

Yamandú Pérez

Detroit Metropolitan Area,MI

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

President | Multi-Unit Operations LeaderRestaurant Operations ConsultantOperations DirectorDirector of OperationsDistrict Manager

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Detroit Metropolitan Area, MI, USDetroit, MILivonia, MIAnn Arbor, MI
Open to relocation: Yes

Salary Range

$85000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home option

Summary

Dynamic operations leader with a proven track record at TWO Restaurant Group, driving revenue growth through strategic P&L management and operational scaling. Expert in team building and data-driven decision making, I excel in enhancing profitability and fostering cross-functional collaboration to achieve exceptional results in high-pressure environments.

Overview

25
25
years of professional experience

Work History

President | Multi-Unit Operations Leader

Santo Chorizo
01.2022 - Current
  • Built and scaled a food business from concept to execution, owning full P&L and growth strategy
  • Developed go-to-market initiatives and partnerships, establishing local business relationships that increased revenue
  • Created operational systems and processes to support scalability and efficiency
  • Managed vendor partnerships and pricing strategy, optimizing product positioning to enhance margins
  • Led hiring and training of teams, cultivating a performance-driven culture that supported business objectives

Restaurant Operations Consultant

Independent Hospitality Consulting
01.2008 - Current
  • Guided clients in building scalable systems and improving workflows to align operations with growth strategy
  • Advised service-based businesses on operational structure and process design to enhance performance
  • Assisted leadership teams in decision-making and resource planning to drive effective execution

Trauma Consultant

Arthrex
Burr Ridge, USA
01.2021 - 01.2024
  • Operated in high-compliance, safety-critical environments requiring strict adherence to protocols
  • Coordinated logistics, ensured equipment readiness, and streamlined workflow execution across surgical teams
  • Trained and supported staff on equipment usage and operational procedures to enhance safety and compliance
  • Ensured compliance with healthcare regulations and safety standards while maintaining accurate documentation
  • Communicated effectively with multiple stakeholders to ensure smooth operations
  • Collaborated with surgeons and clinical teams to ensure operational excellence and outcomes
  • Analyzed data and utilization trends to support territory performance

Operations Director

PUPS Pet Club
01.2020 - 01.2021
  • Directed operations across multiple high-volume locations, enhancing service quality and operational efficiency
  • Led teams across multiple locations to elevate customer experience and ensure service consistency
  • Managed operations across multiple sites, facilitating seamless service delivery.
  • Improved operational consistency through SOP development and performance accountability
  • Developed leadership teams and implemented structured training programs

Director of Operations

Morgan Station
01.2012 - 01.2020
  • Led strategic planning, operational execution, and performance management systems
  • Directed cross-functional operations across distributed teams, enhancing collaboration and alignment among business units
  • Implemented reporting structures and KPI dashboards to improve accountability and outcomes
  • Collaborated with executive leadership to align strategic initiatives across product, finance, and operations
  • Remote / International

Director of Operations

TWO Restaurant Group (Michelin-Recognized)
01.2011 - 01.2020
  • Built and led a high-end, Michelin-recognized restaurant operation known for exceptional guest experiences
  • Oversaw F&B operations, enhancing guest satisfaction through seamless dining, successful private events, and unique curated experiences
  • Collaborated with culinary leadership to implement menu strategy, ensuring high quality and consistency across offerings
  • Managed financial performance through effective budgeting, accurate forecasting, and targeted profitability initiatives
  • Developed a culture of hospitality rooted in service excellence and team engagement

Director of Operations

Zak's Place
Hinsdale, USA
01.2007 - 01.2012
  • Owned and operated $5M+ revenue business with full P&L accountability
  • Managed labor, cost control, and vendor partnerships to optimize operational systems
  • Executed pricing strategy and cost optimization to drive profitability
  • Developed leadership teams to enhance operational performance

General Manager | Sommelier

Gabriel's
Highwood, USA
01.2001 - 01.2007
  • Led daily operations to optimize staffing, elevate service standards, and enhance guest experience
  • Managed budgets and labor scheduling to align operational performance with financial goals
  • Built strong teams and maintained high service standards
  • Oversaw vendor partnerships and streamlined inventory systems to ensure product availability and quality

Education

Associate Degree - Business

Colorado Mountain College
Steamboat Springs, CO

Engineering Coursework -

University of Alaska Fairbanks
Fairbanks, AK

Skills

  • P&L Ownership & Revenue Growth
  • Go-To-Market Strategy & Execution
  • B2B Relationship Development
  • Team Building & Sales Leadership
  • Operational Scaling & Process Design
  • Client Retention & Account Growth
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
  • Profitability optimization
  • Public speaking
  • Policy development

Accomplishments

  • Built and scaled operational systems in founder-led, service-based environments
  • Managed full financial performance including budgeting, forecasting, and cost optimization
  • Improved operational efficiency through process design and workflow improvements
  • Developed and mentored teams to support growth and performance
  • Successfully translated strategy into execution across multiple business functions

Technology And Systems

  • Operational Reporting & KPI Dashboards
  • Microsoft Excel | PowerPoint
  • POS & Operations Systems
  • CRM & BI Tools
  • AI-Assisted Workflow Systems
  • Project Management Platforms

Selected Executive Achievements

  • Led operations generating $2M-$50M+ in revenue across multiple business units
  • Improved operational efficiency 20-35% through KPI-driven systems and process redesign
  • Built and developed leadership teams that improved retention and performance
  • Implemented reporting systems improving financial visibility and decision-making
  • Successfully managed multi-site operations with consistent performance outcomes

Additional Qualifications

  • Bilingual (English & Spanish)
  • Certified Sommelier
  • Deep knowledge of hospitality operations
  • Strong knowledge of safety standards, compliance, and operational procedures
  • Experience with training, coaching, and workforce development
  • Ironman Trainer - 'Nothing is Imposible'

Timeline

President | Multi-Unit Operations Leader

Santo Chorizo
01.2022 - Current

Trauma Consultant

Arthrex
01.2021 - 01.2024

Operations Director

PUPS Pet Club
01.2020 - 01.2021

Director of Operations

Morgan Station
01.2012 - 01.2020

Director of Operations

TWO Restaurant Group (Michelin-Recognized)
01.2011 - 01.2020

Restaurant Operations Consultant

Independent Hospitality Consulting
01.2008 - Current

Director of Operations

Zak's Place
01.2007 - 01.2012

General Manager | Sommelier

Gabriel's
01.2001 - 01.2007

Associate Degree - Business

Colorado Mountain College

Engineering Coursework -

University of Alaska Fairbanks

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