Ya'Marie Robinson
Savage,MN
Summary
Passionate phlebotomist with 3+ years of experience who brings dedication and enthusiasm to any task. Providing dynamic patient care, dependability and exceptional team work.
"Your Positive Action Combine with Positive Thinking Results in Success." - shiv Khera
Overview
4
4
years of professional experience
Work History
Clinical Research Lab Technician
Javara
Mankato, MN
11.2023 - Current
- Contributed ideas for improvement of existing lab protocols or procedures.
- Developed methods for preserving biological specimens for further study.
- Performed laboratory experiments and collected data for research projects.
- Processed hematology and chemistry samples.
- Documented all experimental processes and results accurately in accordance with established protocols.
Phlebotomist
Biolife Plasma Center
Saint Paul, MN
11.2022 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Verified patients' identification for proper sample collection.
Service Advisor
Kwik Trip
Burnsville, MN
08.2020 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
Shift Leader
Starbucks
11.2019 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
No Degree - Nursing
Hennepin Technical College
Minneapolis, MN05.2024
Certification - Phlebotomy
Minnesota Phlebotomy Certification
Minneapolis, MN06.2022
Certification - CNA
Hennepin Technical College
Minneapolis, MN05.2022
High School Diploma -
Prior Lake High School
Savage, MN06.2021
Skills
- Leadership
- Data Recording
- Critical Thinking
- Time management
- Teamwork and Collaboration
- Active Listening
- Punctual and Dependable
- Specimen Processing
- Phlebotomy
Timeline
Clinical Research Lab Technician
Javara
11.2023 - Current
Phlebotomist
Biolife Plasma Center
11.2022 - Current
Service Advisor
Kwik Trip
08.2020 - Current
Shift Leader
Starbucks
11.2019 - 04.2021
No Degree - Nursing
Hennepin Technical College
Certification - Phlebotomy
Minnesota Phlebotomy Certification
Certification - CNA
Hennepin Technical College
High School Diploma -
Prior Lake High School
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