Yamay Fuentes
Miami,FL
Summary
I am a dedicated professional to exceptional customer service. Adept at time management and problem-solving, I consistently ensured customer satisfaction while maintaining a flexible schedule. Committed to maintaining high standards of care and safety in all interactions..I always look for ways to help people in a friendly way.I always listen actively to patients, paying full attention to what others say, taking the time to understand the points being made, asking questions when appropriate, and not interrupting at inappropriate times.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medicaid Food Driver
Cal Catering LLC
01.2023 - 03.2025
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
HHA
Midway Home Healthcare
10.2023 - 10.2024
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
Education
Pharmacy Technician - Pharmacy
12.2024
CNA And Phlebotomy -
02.2012
High School
05.2010
Skills
- Customer service
- Flexible schedule
Computer Skill
- Punctuality
- Problem-solving
Affiliations
I completed my 180 hours for my license through the CVS pharmacy student program.
Certification
Florida Licence of Pharmacy Technician.
Languages
Spanish
Native or Bilingual
English
Limited Working
Additional Information
I just graduated as a pharmacy technician. I completed my 180 hours at CVS. Although I don't have much work experience in a pharmacy, I learn quickly and I'm a very good student. I graduated with excellent grades.
Timeline
HHA - Midway Home Healthcare
10.2023 - 10.2024
Medicaid Food Driver - Cal Catering LLC
01.2023 - 03.2025
Global Medical & Technical Training Institute - Pharmacy Technician, Pharmacy
International Training Careers - CNA And Phlebotomy,
Miami Senior High School - , High School
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