Yamela Bethea
Hope Mills,NC
Summary
Results-oriented Clinic Manager with extensive experience in overseeing daily operations and staff management. Skilled in regulatory compliance and fostering effective communication, contributing to improved patient experiences and operational efficiency.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Clinic Nurse Manager
Fresenius Medical Care Dialysis
Fayetteville, North Carolina
06.2008 - Current
- Managed patient care and clinic services and handled financial management, quality assurance and safety and risk management.
- Oversaw daily clinic operations and staff scheduling for optimal efficiency.
- Oversaw the hiring, training, scheduling, and evaluating of dialysis personnel.
- Maintained compliance with regulatory standards and best practices in healthcare.
- Led quality assurance initiatives, ensuring adherence to patient safety protocols and enhancing procedural effectiveness.
- Collaborated with physicians and staff to streamline clinical processes, resulting in improved patient outcomes.
- Led quality improvement projects to enhance clinical outcomes and patient experiences.
- Facilitated communication between patients, staff, and administration for improved satisfaction.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Reviewed reports on operational performance metrics to measure efficiency levels.
- Followed up on customer complaints and implemented corrective action.
- Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Conducted assessments of patient health status and developed individualized care plans.
- Supervised nursing staff and provided training on best practices in patient care.
Dialysis Registered Nurse
Fresenius Medical Care Dialysis
Fairmont, North Carolina
02.2006 - 06.2008
- Administered dialysis treatments to patients in a high-volume clinical setting.
- Monitored patients' responses to dialysis treatment and reported any changes or adverse reactions to the physician.
- Coordinated with multidisciplinary team members to provide comprehensive care for patients undergoing dialysis treatments.
- Ensured compliance with regulatory standards for dialysis practices and safety measures.
- Adhered to infection control standards while performing all duties related to dialysis treatments.
- Maintained accurate records of patient progress, medications, treatments, laboratory results and other relevant information in electronic health records system.
- Assisted in training new staff on dialysis protocols and procedures.
- Managed time efficiently by prioritizing workloads according to urgency.
Staff Nurse
Southeastern Regional Medical Center
Lumberton, North Carolina
08.2004 - 02.2006
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Monitored post-surgery patient vitals and managed medical equipment to support recovery and medication administration.
- Assessed patients to determine their physical condition, health status and needs.
- Evaluated nursing interventions' effectiveness and modified care plans to enhance patient outcomes.
- Maintained accurate patient records, including progress notes and medications, to ensure continuity of care.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Conducted patient education on medical treatments and procedures.
Education
Associate of Applied Science - Nursing
Robeson Community College
Lumberton, NC06-2004
Skills
- Clinical management
- Quality control
- Regulatory adherence
- Process optimization
- Operational metrics
- Patient education
- CPR/AED
- Workplace professionalism
Certification
- RN License #205513 - Multi State Compact
Timeline
Clinic Nurse Manager
Fresenius Medical Care Dialysis
06.2008 - Current
Dialysis Registered Nurse
Fresenius Medical Care Dialysis
02.2006 - 06.2008
Staff Nurse
Southeastern Regional Medical Center
08.2004 - 02.2006
Associate of Applied Science - Nursing
Robeson Community College