Yami Herrera Rodriguez
Davie,FL
Summary
Poised and Professional, my drive to succeed in any organization reflects in my ability to work independently and in teams. Experienced Educator with solid leadership skills. My ability to fluctuate with the day-to-day obstacles and still get the job done is a skill I've learned thanks to my tenure as an Educator. I thrive in a -paced environment and am passionate about solving problems with urgency. My quick decision-making skills are useful to organizations that need people with values and high morals when helping others. Maintaining my company's reputation is always at the forefront.
Overview
25
25
years of professional experience
Work History
Customer Service \Dispatch coordinator
Hill York Service, Emcor Company
11.2022 - 06.2023
- Provide excellent customer service while handling requests for service & dispatching technicians to service, repair, and maintain commercial & industrial HVAC systems (heating, ventilation, and air conditioning).
- Build cross functional relationships with critical environments and maintenance functions into service, sales, and purchasing. Process quotes and enter information for parts, cranes, and personnel for jobs\projects. coordinate customer proposals and maintain files. Assist in maintaining the service vehicle program and assist with billing.
- Responded to customer calls and emails to answer questions about products and services.
- Coordinated logistics for customer orders.
Executive Assistant
Hachar Law Group, Billboard Music's Entertainment Lawyers
06.2022 - 11.2022
- Assist all legal team members: Executive Level Attorneys, paralegals, and Office Manager. As well as assisting with all High Profile clients.
- Attend artist events, and provide social media content for social platforms. Networking and branding.
- Intake for new potential clients in the areas of Entertainment, Estate Planning, Family Law, Litigation, and Immigration
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Teacher
Franklin Academy Pembroke Pines (K-8) Campus
- High School Grades 6-12
- RTI Small Group Team Lead/ ESOL Contact for all students in Grades 3-8
- Lesson plan and engage with parents and guardians for every student to be able to succeed not just in my class but in all their classes.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Broward County Public Schools, South Broward High School
06.2021 - 06.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Student Services Coordinator, Mentor
Hollywood Academy of Arts and Science
06.2017 - 06.2021
- Assisted in Fundraising for special events and planned trips to local Colleges and field trips. Afterschool Club sponsor and Senior Class Sponsor. Coordinate Magnet School Events for rising ninth graders and families
- RTI Team Lead: Prepare presentations on new curriculum standards and train a team of intervention teachers.
- Responsible for Small group instruction planning by gaining the cooperation of others to implement strong lesson plans with proven success.
- Assist the Leadership team with recruitment and Identify candidates for grade-level support
Teacher, RTI
Miami Dade County Public Schools
10.2015 - 06.2017
- ELA teacher for struggling learners in grades third through eighth. Create lesson plans for small group instruction for all graded.
- Sunshine Committee Volunteer Member: Help to gift staff and faculty on special events such as birthdays, and work anniversaries, and when a fundraising goal was met both teacher and students were rewarded
- Assist Reading Coach / Testing Chair on seasonal district-wide testing. Ensure testing materials are prepared\ distributed to each class in the school.
- Ensure Class sets were accurate and all Special Needs Students had the appropriate accommodations.
Summer Camp Director
City of Sunny Isles Beach
06.2015 - 07.2016
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
Retail Store Manager / Operation Manager
Sephora
10.2014 - 10.2015
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Teacher
Dade Christian School
06.2011 - 01.2015
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Advised and counseled students to help them develop skills and knowledge required to succeed. Organized weekly youth activities for increased church engagement.
- Coordinated outreach program activities to build community connections. Assisted with fundraising activities.
Cash Office Manager
K-Mart Stores
01.1998 - 01.2002
- Utilize the Applicant tracking system to measure track and report the success and status of recruiting initiatives during the high-volume holiday season
- Manage recurring life-cycle including onboarding, assessments, screening, interviewing, reference checks, and onboarding
- Set the tone in daily touch base meetings to an environment where all team members feel included and in the know with company updates
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Report to the Store and District Manager sales updates
- Holiday season hourly sales as well as weekly sales in order to budget and manage the schedule
- Meet goals within the store budget to earn quarterly bonuses.
Education
Certificate: Youth Mental Health - Youth Mental Health
National Council For Behavioral Health
Fort Lauderdale, FL07.2020
Bachelor of Arts - English Education
University of Phoenix
Tempe, AZ12.2014
Certification - AP Spanish College Board CertifiedFlorida Internat
Florida International University
Miami, FL06.2014
Skills
- Strong Analytical Skills / Problem-Solving
- Public Speaking and training\ facilitator experience
- Google and Microsoft Applications: Excel, Word, Outlook, Teams, TERMS, Canvas / BASIS, WIDA, ELLevation, ADP, Data WH
- Excellent Organizational and Interpersonal skills
- Team leadership/ Administrative skills
- Report Analysis
- High-Volume Team Management
- Recruitment / Talent Assessment\ Networking / Coordinating events
- Social Media Content Knowledge / Branding / Content Creator
Languages
Spanish
Native or Bilingual
Timeline
Customer Service \Dispatch coordinator
Hill York Service, Emcor Company
11.2022 - 06.2023
Executive Assistant
Hachar Law Group, Billboard Music's Entertainment Lawyers
06.2022 - 11.2022
Broward County Public Schools, South Broward High School
06.2021 - 06.2022
Student Services Coordinator, Mentor
Hollywood Academy of Arts and Science
06.2017 - 06.2021
Teacher, RTI
Miami Dade County Public Schools
10.2015 - 06.2017
Summer Camp Director
City of Sunny Isles Beach
06.2015 - 07.2016
Retail Store Manager / Operation Manager
Sephora
10.2014 - 10.2015
Teacher
Dade Christian School
06.2011 - 01.2015
Cash Office Manager
K-Mart Stores
01.1998 - 01.2002
Teacher
Franklin Academy Pembroke Pines (K-8) Campus
Certificate: Youth Mental Health - Youth Mental Health
National Council For Behavioral Health
Bachelor of Arts - English Education
University of Phoenix
Certification - AP Spanish College Board CertifiedFlorida Internat
Florida International University
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