Yamil Burgos Montanez
General
Osage,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
30
30
years of professional experience
Work History
Supply Chain Specialist
Mercy One Medical Center
Mason City, IA
01.2024 - Current
- Managed the flow of products through the supply chain network including sourcing, procurement, production planning, warehousing, distribution, customer service, returns management and disposal, recycling.
- Identified potential risks associated with supply chain operations and developed mitigation strategies.
- Ensured compliance with local laws and regulations related to transportation, storage, and logistics activities.
- Collaborated with cross-functional teams in order to optimize inventory levels across all channels.
- Executed on-time and under-budget project management on complex material handling, mail distribution, FIFO stock rotations and inventory control issues for senior leadership to maximize profits.
- Sustained safety protocol to ensure proper, cost-effective and safe handling of equipment and material usage.
- Kept adequate supply flow to meet production needs.
Assistant Supervisor
Fox River Mills
Osage, IA
01.2022 - 12.2023
- Filed paperwork and submitted reports to upper management.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured safety regulations were followed at all times by employees.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Coordinated daily activities and supervised staff to ensure efficiency.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Increased volume of work while maintaining high level of accuracy and quality.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
Uber Driver
Uber
Caguas, Puerto Rico
02.2018 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Manufacturing Production Supervisor
Omega Market Research
Caguas, Puerto Rico
06.2015 - 08.2018
- Resolved employee issues or grievances related to safety, productivity, or morale issues.
- Trained new personnel on the safe operation of machinery and production processes.
- Directed daily production operations to ensure efficient and cost-effective workflow.
- Enforced company policies, procedures, rules, and regulations among production staff.
- Analyzed production data to develop strategies for improving efficiency and reducing waste.
- Evaluated performance of employees on a regular basis to identify areas for improvement.
- Monitored and maintained quality control standards, ensuring that products met customer requirements.
- Coordinated the maintenance of equipment, tools, and facilities to maximize efficiency.
- Developed and implemented safety policies and procedures in compliance with OSHA regulations.
- Supported safety programs to reduce and eliminate employee injuries.
Assistant Store Manager
Rent A Center
Caguas, Puerto Rico
03.2010 - 06.2015
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
Manufacturing Operator
Mova Pharmaceuticals
Caguas, Puerto Rico
10.1993 - 07.2009
- Ensured all safety protocols were followed at all times during operation of machinery.
- Kept work area clean and organized according to established guidelines.
- Assisted in training new operators on proper use of equipment and safety procedures.
- Inspected finished products for defects or deviations from specifications before packaging them for shipment.
- Troubleshot problems related to machinery operations and took corrective action when necessary.
- Reported any identified issues with quality control procedures immediately.
- Adjusted machine settings as needed to maintain product quality standards.
- Maintained accurate records of production output and quality inspections.
- Followed detailed instructions provided by engineers regarding setup and operation of machinery.
- Identified and reported any machine malfunctions or irregularities to supervisors.
- Adjusted machine settings based on product specifications or customer requirements.
- Replaced worn tools, blades, or other parts as needed on machines.
- Performed daily maintenance on machines, including cleaning and lubrication.
Education
GED -
Departamento De Educacion Caguas
Caguas 05-1992
Skills
- Quality assurance standards
- Transportation Management
- Materials Management
- Supply Chain Optimization
- Customer Relationship Management
- Managing inventory
- Data analytic
- Inventory Tracking
- Quality controls
- Safety protocol
- Production Scheduling
- Operations Management
- Warehouse Management
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork-life balance401k matchPaid time offFlexible work hoursHealthcare benefitsTimeline
Supply Chain Specialist
Mercy One Medical Center
01.2024 - Current
Assistant Supervisor
Fox River Mills
01.2022 - 12.2023
Uber Driver
Uber
02.2018 - 09.2023
Manufacturing Production Supervisor
Omega Market Research
06.2015 - 08.2018
Assistant Store Manager
Rent A Center
03.2010 - 06.2015
Manufacturing Operator
Mova Pharmaceuticals
10.1993 - 07.2009
GED -
Departamento De Educacion Caguas
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