Yamil Cabrera
Orlando,FL
Summary
Focused Assistant Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Overview
31
31
years of professional experience
Work History
Assistant to the Project Manager
NNI Construction
10.2023 - 01.2024
- Enhanced project efficiency by streamlining communication between team members and Project Manager.
- Assisted in the development of comprehensive project plans for timely completion and satisfaction.
- Conducted post-project evaluations, identifying areas for improvement to enhance future projects' success rates.
- Facilitated successful project execution by coordinating resources, schedules, and deadlines.
- Simplified task delegation by creating effective workflow processes that increased overall efficiency within the team.
Customer Service Representative Lead
Spectrum
02.2020 - 10.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Implemented new training programs for better team performance and improved service quality.
- Streamlined workflow processes to increase efficiency and reduce response times.
- Collaborated with cross-functional teams to improve overall customer experience.
- Consistently met or exceeded performance metrics, leading to increased team success and recognition.
Assistant Manager
Dollar General
09.2016 - 09.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Carpenter
Coreslab Structures Miami
01.1993 - 01.1996
- Enhanced project efficiency by assisting in the construction of commercial buildings.
- Utilized woodworking machinery skillfully, ensuring accuracy while maintaining safety protocols.
- Contributed to timely project completion by accurately cutting, shaping, and assembling building materials.
- Increased client satisfaction with precise measurements and adherence to design specifications.
- Supported team members in maintaining a clean and safe work environment to prevent accidents.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2021
Skills
- Strong Organization
- Microsoft Office proficiency
- Project coordination
- Quality control
- Conflict resolution
- Performance monitoring
- Team collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
Italian
Limited Working
References
References available upon request.
Timeline
Assistant to the Project Manager
NNI Construction
10.2023 - 01.2024
Customer Service Representative Lead
Spectrum
02.2020 - 10.2022
Assistant Manager
Dollar General
09.2016 - 09.2018
Assistant Carpenter
Coreslab Structures Miami
01.1993 - 01.1996
Bachelor of Science - Psychology
University of Central Florida
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