Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Yamil Rivera Meléndez

New York,NY

Summary

Proven track record of achieving quality outcomes in various projects. Strong communicator and team player, dedicated to meeting company goals and enhancing client satisfaction. Focused on ongoing learning and skill development to drive performance improvements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Theatre Usher

Shubert Theater
New York, New York
05.2023 - Current
  • Provided assistance with wheelchair access, seating requests and other patron needs.
  • Answered questions from patrons regarding local attractions, restaurants, transportation services.
  • Maintained order during performances by monitoring audience behavior.
  • Greeted patrons as they entered the theatre and provided directions to seating areas.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.

Registrar Coordinator

AMDA
New York, New York
08.2022 - 08.2024
  • Generated transcripts, diplomas, certificates and other documents for graduating students.
  • Maintained accurate records of students' academic progress and grades.
  • Developed forms, documents and other materials necessary for the registration process.
  • Assisted in the management of student registration, course enrollment and scheduling process.

Vaccination Coordinator

SER de PR
San Juan, Puerto Rico
02.2021 - 06.2022
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Delegated work to staff, setting priorities and goals.
  • Researched and prepared reports required by management or governmental agencies.
  • Performed quality assurance checks on vaccine storage equipment and supplies.
  • Managed inventory of vaccine supplies and ensured they were stored in accordance with recommended standards.
  • Maintained accurate records of vaccinations administered.
  • Collaborated with public health officials to ensure compliance with state guidelines for administering COVID-19 vaccines.

Dental Receptionist

New Smile Dental
Dover, NJ
04.2020 - 02.2021
  • Assisted with billing functions such as submitting claims electronically or manually to insurance companies.
  • Performed administrative tasks such as preparing letters or memos, maintaining databases, copying documents.
  • Prepared treatment plans for patient approval, including cost estimates and payment arrangements.
  • Greeted and checked in patients, verifying insurance information and collecting co-pays.
  • Scheduled appointments and managed the office calendar to ensure efficient use of time.

Server

Rumba Cubana Restaurant
Clifton, NJ
09.2019 - 02.2020
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took orders from customers accurately and in a timely manner.

Dental Receptionist

Union Family Dental
Union, New Jersey
08.2018 - 05.2019
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.

Education

Musical Theater Conservatory Certificate -

AMDA
New York, NY
10-2023

Bachelor of Arts - Political Science

Kean University
Union, NJ
05-2020

Skills

  • Audience engagement
  • Safety protocols
  • Event coordination
  • Attention to detail
  • Record keeping
  • Verbal communication
  • Hospitality service expertise
  • Teamwork and collaboration
  • Effective communication
  • Bilingual (Spanish and English)
  • Time management
  • Billing systems and software
  • Audit procedures
  • Customer engagement
  • Data entry

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • CPR certificate

Timeline

Theatre Usher

Shubert Theater
05.2023 - Current

Registrar Coordinator

AMDA
08.2022 - 08.2024

Vaccination Coordinator

SER de PR
02.2021 - 06.2022

Dental Receptionist

New Smile Dental
04.2020 - 02.2021

Server

Rumba Cubana Restaurant
09.2019 - 02.2020

Dental Receptionist

Union Family Dental
08.2018 - 05.2019

Musical Theater Conservatory Certificate -

AMDA

Bachelor of Arts - Political Science

Kean University