Summary
Work History
Education
Skills
Timeline
Generic

Yamila Castillo

NAPLES,FL

Summary

Dynamic Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance through strategic feedback and relationship building. Recognized for fostering a diverse and inclusive workplace while ensuring safety standards. Successfully improved customer satisfaction by streamlining workflows and promoting a collaborative environment.

Work History

Team Lead

Walmart
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Jose Marti
La Habana. Cuba

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace safety
  • Diversity and inclusion
  • Relationship building

Timeline

Team Lead

Walmart

Jose Marti
Yamila Castillo