Yamila De La Cruz
Miami Gradens
Summary
Dedicated professional with extensive experience at Fresh and Clean Store Service, Inc., excelling in industrial cleaning and chemical safety. Proven ability to enhance customer satisfaction through meticulous sanitation practices and effective communication. Recognized for reliability and teamwork, consistently improving workplace hygiene and organization in fast-paced environments.
Personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues.
Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.
Overview
1
1
year of professional experience
Work History
Cleaner
Fresh and Clean Store Service, Inc
01.2024 - 02.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Retail Worker
Burlington
10.2023 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Education
Teacher Pre Kinder - Teacher
Frank Pais Garcia
Sabtiago De Cuba08-2008
Skills
- Industrial cleaning
- Chemical safety
- Time management
- Customer service
- Sales floor organization
- Team collaboration
- Problem resolution
- Attention to detail
- Workplace hygiene
- Equipment handling
- Effective communication
- Deep cleaning
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Sanitation practices
Timeline
Cleaner
Fresh and Clean Store Service, Inc
01.2024 - 02.2025
Retail Worker
Burlington
10.2023 - 06.2024
Teacher Pre Kinder - Teacher
Frank Pais Garcia
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