Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yamila Perez Casasuso

Palm Springs

Summary

Personable and highly organized with strong ability to lead and manage cleaning teams effectively. Possesses knowledge of sanitation standards and efficient cleaning techniques, coupled with skills in team coordination and inventory management. Committed to maintaining clean and safe environment, ensuring high standards of cleanliness and operational efficiency. Developed strong communication and organizational skills in childcare environment, seeking to transition into new field. Effective at creating engaging activities and ensuring safety, adaptable to various settings. Looking to leverage these abilities to make meaningful impact in different industry. Experienced childcare professional prepared for role. Proven ability to create nurturing and safe environment, fostering children's development through structured activities and creative play. Strong focus on collaboration, adaptability, and achieving results. Reliable and skilled in communication, patience, and conflict resolution. Energetic and reliable with natural talent for leadership and customer service. Possesses strong communication and organizational skills, ensuring smooth daily operations and exceptional guest experiences. Committed to maximizing team performance and guest satisfaction.

Overview

9
9
years of professional experience

Work History

Nordstrom Cleaner Supervisor

KBS
04.2021 - Current
  • Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
  • Ensured consistent high-quality service by conducting regular inspections of completed work areas.
  • Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
  • Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
  • Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.

Hotel Supervisor

Hilton Hotel
06.2018 - 03.2022
  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
  • Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
  • Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
  • Coordinated special events within the hotel property such as weddings or conferences ensuring smooth execution of all logistics.
  • Oversaw inventory management, minimizing waste and optimizing cost control measures.
  • Implemented up-selling strategies at the front desk, contributing to revenue generation efforts.
  • Increased customer retention through exceptional service and timely resolution of issues.

Daycare Worker

Boynton Daycare
04.2016 - 03.2021
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Meticulously sanitized toys and play equipment.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.

Education

Phlebotomist

QM Career Intitute
West Palm Beach, FL

CPR

QM Career Institute
West Palm Beach, FL

Home Care

QM Career Institute
West Palm Beach, FL

Skills

  • Health and safety
  • Cleaning techniques
  • Cleaning practices
  • Health and safety regulations
  • Task delegation
  • Property management systems
  • Activity planning
  • Age-appropriate activities
  • Social and academic development
  • Classroom instruction
  • Social development
  • Classroom organization
  • Nutrition awareness
  • Early childhood development
  • Child development
  • Care planning
  • Early childhood education
  • Empathy and tactfulness
  • Friendly, positive attitude
  • Problem-solving
  • Discipline and respect promotion
  • Discipline

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Nordstrom Cleaner Supervisor

KBS
04.2021 - Current

Hotel Supervisor

Hilton Hotel
06.2018 - 03.2022

Daycare Worker

Boynton Daycare
04.2016 - 03.2021

Phlebotomist

QM Career Intitute

CPR

QM Career Institute

Home Care

QM Career Institute
Yamila Perez Casasuso