Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yamila Soledad Avalos

Kannapolis,NC

Summary

Efficiently manage administrative needs for busy office with strong organizational, file management and customer service skills. Write professional correspondence, file documentation and coordinate outside paperwork to meet all needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Aupair/In-Home Nanny

EurAupair Au Pair Program
Charlotte, NC
09.2021 - 09.2022
  • Provided transportation to school, extracurricular activities, and other appointments.
  • Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
  • Collaborated with parents to establish and adjust behavior management strategies.
  • Developed strong relationships with families by exhibiting professionalism throughout employment period.
  • Traveled with family to help with vacation activities and childcare.

Real Estate Staff Assistant

Vremont Bs.As. Accion Real Estate
Ciudad Autonoma De Buenos Aires , Buenos Aires, Argentina.
07.2018 - 08.2021
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Managed calendar of events to ensure deadlines were met.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Processed invoices for payment in an accurate and efficient manner.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Wedding Assistant

Alamos de Canuelas
Canuelas. , Buenos Aires, Argentina
09.2013 - 03.2020
  • Provided support to wedding planners for all aspects of event production, from initial client meetings through post-event wrap up.
  • Provided assistance in setting up decorations at the venue prior to the event date.
  • Managed communication between clients, vendors, and other relevant parties involved in the planning process.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.

Call Center Representative

Molino Cañuelas S.A.C.I.F.I.A.
Canuelas. , Buenos Aires, Argentina
01.2018 - 04.2018
  • Assisted customers with navigating the company's website to locate desired information or items for purchase.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Processed orders, forms, applications, and requests accurately and efficiently.

Education

High School Diploma -

ISFD Nº 107 - José Manuel Estrada - Cañuelas
Canuelas, Argentina.
12-2013

Some College (No Degree) -

Universidad Nacional De La Matanza
La Matanza, Argentina.

Skills

  • Teamwork and Collaboration
  • Customer Relationship Management
  • Data Entry
  • FLUENT IN Spanish and English
  • Verbal and written communication
  • Documentation And Reporting

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

HUDSON COUNTY COMMUNITY COLLEGE

CERTIFICATE OF COMPLETION

Event Planning, Design & Management

HUDSON COUNTY COMMUNITY COLLEGE

CERTIFICATE OF COMPLETION

English Skills for Real Life Situations

Timeline

Aupair/In-Home Nanny

EurAupair Au Pair Program
09.2021 - 09.2022

Real Estate Staff Assistant

Vremont Bs.As. Accion Real Estate
07.2018 - 08.2021

Call Center Representative

Molino Cañuelas S.A.C.I.F.I.A.
01.2018 - 04.2018

Wedding Assistant

Alamos de Canuelas
09.2013 - 03.2020

High School Diploma -

ISFD Nº 107 - José Manuel Estrada - Cañuelas

Some College (No Degree) -

Universidad Nacional De La Matanza

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Yamila Soledad Avalos