Yamile Beatriz Rachid
Miami,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
15
15
years of professional experience
Work History
Cashier
Burlington
01.2024 - Current
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Teacher
Cuidad Escolar 26 De Julio
08.2016 - 11.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Catechism Coordinator
Church Santísima Trinidad
09.2016 - 07.2020
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coached employees through day-to-day work and complex problems.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Inventoried and ordered office supplies to maintain availability of products.
- Spearheaded volunteer programs that positively impacted local communities while showcasing the church's commitment to social responsibility.
- Resolved issues through active listening and open-ended questioning, escalating major problems to parish priest.
Secretary to the General Manager
Industrias Locales.AUGE
06.2011 - 12.2015
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
- Answered high volume of phone calls and email inquiries.
- Coordinated travel arrangements and bookings for executive staff.
- Transcribed and organized information to assist in preparing speeches and presentations.
Computer Technician
Industrias Locales. AUGE
07.2009 - 05.2011
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Enhanced system performance by conducting regular software and hardware updates.
Education
Bachelor of Science - Education
Universidad De Oriente
Santiago De Cuba12.2021
No Degree - Technician
Computer Technician
Pepito Tey06.2009
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Organizational abilities
- Written and verbal communication
- Training and mentoring
- Student Development
- Academic Counseling
- Problem-Solving
Timeline
Cashier
Burlington
01.2024 - Current
Catechism Coordinator
Church Santísima Trinidad
09.2016 - 07.2020
Teacher
Cuidad Escolar 26 De Julio
08.2016 - 11.2021
Secretary to the General Manager
Industrias Locales.AUGE
06.2011 - 12.2015
Computer Technician
Industrias Locales. AUGE
07.2009 - 05.2011
Bachelor of Science - Education
Universidad De Oriente
No Degree - Technician
Computer Technician
Similar Profiles
Karol MillarKarol Millar
Cashier at BurlingtonCashier at Burlington
Jennifer MonterrozaJennifer Monterroza
Receiving Supervisor at BurlingtonReceiving Supervisor at Burlington
Angel GarciaAngel Garcia
Cashier at BurlingtonCashier at Burlington