Yamilecx Rodriguez
Ellenton,FL
Summary
Driven by a strong background in customer service and team leadership, I excel in fast-paced environments, as demonstrated at The Childrensplace where I enhanced customer satisfaction and team performance. Skilled in time management and bilingual communication, I adeptly resolve complex problems, ensuring high-quality service delivery and improved operational efficiency.
Overview
12
12
years of professional experience
Work History
Pt Manager
The Childrensplace
04.2022 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Packer
Amazon Fullfilment Center
10.2021 - 02.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Cashier
McDonald's
02.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Burlington
02.2016 - 12.2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Cashier
Panera Bread
07.2016 - 11.2016
Cashier
Winn Dixie Supermarket
12.2015 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
McDonald's
09.2012 - 06.2013
Education
Lennard High School
Ruskin, FLSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Bilingual
- Fast learner
- Great customer service experience
Accomplishments
I am a mom of five kids. I have worked in multiple place and have learned so many different skills and techniques. I am very proud of the person i have become and everything i have learned. And i am willing to learn new things and accomplish many more skills.
Languages
Spanish
Native or Bilingual
Timeline
Pt Manager
The Childrensplace
04.2022 - 09.2024
Packer
Amazon Fullfilment Center
10.2021 - 02.2022
Cashier
McDonald's
02.2018 - 12.2018
Cashier
Panera Bread
07.2016 - 11.2016
Cashier Team Lead
Burlington
02.2016 - 12.2017
Cashier
Winn Dixie Supermarket
12.2015 - 09.2016
Cashier
McDonald's
09.2012 - 06.2013
Lennard High School
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