Yamilet Chicas
Richmond,CA
Summary
Friendly and enthusiastic person with five years of specialization in customer service and two years in assisting head teacher in classroom. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Bi-lingual, who builds and leads friendly, efficient service.
Overview
7
7
years of professional experience
Work History
Mail carrier
United States Postal Service
04.2017 - 08.2018
- Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork
- Sort mail for delivery, arranging it in delivery sequence
- Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Waitress
North Beach Pizza
10.2012 - 07.2015
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Teacher's Assistant
Spectrum
08.2018 - 02.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Education
High School Diploma -
John F Kennedy High School
Richmond, CA06.2012
Skills
- Reading Comprehension
- Behavior Redirection
- Complex Problem-Solving
- Payment Transactions
- Materials Storage
- Fine Motor Skills
- Classroom Organization
Timeline
Teacher's Assistant
Spectrum
08.2018 - 02.2020
Mail carrier
United States Postal Service
04.2017 - 08.2018
Waitress
North Beach Pizza
10.2012 - 07.2015
High School Diploma -
John F Kennedy High School
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