YAMILET GONZALEZ
12750 SW 16 ST TH ,FLORIDA
Summary
Proven track record in enhancing cleanliness and customer satisfaction at Kendall Regional Hospital, leveraging strong housekeeping and problem-solving skills. Excelled in team collaboration and maintaining high health and safety standards, significantly improving efficiency. Demonstrated adaptability and customer service excellence, ensuring a safe, clean, and welcoming environment for all guests. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Housekeeper
Kendall Regional Hospital
12.2022 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
GUESS ROOM ATTENDANT
UPTOWN SUITES DBA INTOWN SUITES MANAGEMENT INC
03.2018 - 05.2020
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
HOUSEKEEPER
Diversified Maintenance
06.2017 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Environmental Services Housekeeper
Oasis Outsourcing
06.2017 - 03.2018
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
MAID HOUSEKEEPER
A CLEANER IMAGE
05.2017 - 06.2017
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Housekeeper
Playa Largo Resort & Spa
10.2016 - 06.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Stock Clerk
LUCKY ME BOUTIQUE INC
03.2015 - 08.2015
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved product availability by swiftly restocking shelves and displays as needed.
Housekeeping Aide
Skyshine Enterprises
03.2014 - 02.2015
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Production Associate
NEW LIMECO LLC
12.2013 - 01.2014
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
WAITRESS
CASAVANA RESTAURANT
05.2012 - 05.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
FELIX RIVERO VASALLO
HAVANA, CUBA01.1994
MEDICAL UNIVERSITY OF TAMPA
Tampa, FL 09.2019 - 05.2020
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Cleaning bathrooms
- Vacuuming and sweeping
- Health and safety compliance
- Customer service-focused
- Excellent oral and written communication
- Customer-Oriented
- Complex Problem-Solving
Certification
- While there are no widely recognized professional certifications or licenses specifically required for maids and housekeeping cleaners on a broad scale, especially in private domestic settings, there are several relevant certifications that could enhance the employability and professionalism of individuals in this occupation. However, it's important to note that most employers in this field may not explicitly seek these credentials but having them can demonstrate a commitment to professionalism and skill development. Here is a list of applicable certifications and training programs that could be beneficial, .
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
- First Aid Certification - American Red Cross.
- Basic Life Support (BLS) - American Heart Association.
Timeline
Housekeeper
Kendall Regional Hospital
12.2022 - Current
MEDICAL UNIVERSITY OF TAMPA
09.2019 - 05.2020
GUESS ROOM ATTENDANT
UPTOWN SUITES DBA INTOWN SUITES MANAGEMENT INC
03.2018 - 05.2020
HOUSEKEEPER
Diversified Maintenance
06.2017 - 05.2019
Environmental Services Housekeeper
Oasis Outsourcing
06.2017 - 03.2018
MAID HOUSEKEEPER
A CLEANER IMAGE
05.2017 - 06.2017
Housekeeper
Playa Largo Resort & Spa
10.2016 - 06.2017
Stock Clerk
LUCKY ME BOUTIQUE INC
03.2015 - 08.2015
Housekeeping Aide
Skyshine Enterprises
03.2014 - 02.2015
Production Associate
NEW LIMECO LLC
12.2013 - 01.2014
WAITRESS
CASAVANA RESTAURANT
05.2012 - 05.2013
High School Diploma -
FELIX RIVERO VASALLO
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