Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Purchasing/Inventory Coordinator
Machining Time Savers - Haas Factory Outlet
Anaheim, CA
02.2023 - 07.2025
Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
Coordinated with other departments to ensure efficient and timely processing of orders.
Operated forklift, pallet jack, or other equipment as needed.
Maintained accurate records of orders, shipments, and inventory.
Handled returns and exchanges efficiently according to policy guidelines.
Tracked shipments and updated customers on delivery progress.
Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
Processed proof of delivery requests and handled limited inventory management activities.
Intake Operator
iRhythm Technologies Inc.
Cypress, CA
10.2022 - 02.2023
Managed patient intake process for remote cardiac monitoring services.
Collected and verified patient information for accuracy and completeness.
Utilized electronic health record systems for data entry and management.
Participated in regular meetings with team members in order to discuss current initiatives or projects being undertaken.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Maintained confidentiality of patient information in compliance with regulations.
Customer Service Supervisor
Blackcraft Cult
Anahei, CA
05.2020 - 05.2022
Supervised customer service team to ensure high-quality support.
Trained new staff on company policies and service protocols.
Assisted customers with product inquiries and resolving complaints promptly and professionally.
Answered phone calls and responded to questions and concerns.
Ensured all customer inquiries were handled in accordance with company standards and regulations.
Evaluated and authenticated returns, exchanges and voids.
Managed shipping and receiving activities to ensure timely order fulfillment.
Sales Associate
Spirit Halloween Store
Anaheim, CA
09.2019 - 09.2020
Maintained visual merchandising standards to enhance product presentation.
Trained new sales associates on store policies and procedures.
Executed inventory management tasks, including stock replenishment and organization.
Handled customer inquiries and resolved issues with professionalism.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Handled customer complaints in a professional manner.
Retail Sales Associate
Calvin Klein
Orange, CA
11.2019 - 05.2020
Assisted customers with product selection and inquiries.
Supported promotional events to drive sales and increase customer engagement.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Completed transactions in an efficient manner while providing excellent customer service.
Created price tags and merchandise signs for new items.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Processed returned merchandise according to company policies.