Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yamilet Rocha

Hobbs,NM

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

5
5
years of professional experience

Work History

Secretary

Lea Logistics LLC
04.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Crew Member

McDonald’s
06.2019 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Grand Terrace High School
Grand Terrace, CA
06.2021

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • Appointment Scheduling
  • File Management
  • Confidentiality understanding
  • Complex Problem-Solving
  • Multi-Line Phone Systems
  • Quickbooks
  • Supply Restocking
  • File systems management
  • Payroll Processing
  • Report Writing
  • Payroll Administration
  • Mail distribution
  • Presentation Creation
  • Payment posting
  • Inventory purchasing
  • Proofreading expertise
  • Multitasking and Time Management
  • Critical Thinking
  • Microsoft Office
  • Recordkeeping
  • Data Entry
  • Clear Communication
  • Documentation and Recordkeeping
  • Customer and client relations
  • Office Management
  • Confidentiality and Data Protection
  • Bookkeeping
  • Employee Communications
  • Scheduling
  • Invoice Processing
  • Employee timesheet processing
  • Records Management
  • Social media knowledge
  • High Volume Phone Inquiries
  • Multi-line phone proficiency
  • Accounting skills
  • Word Processing
  • Meeting planning
  • Editing and proofreading
  • Organizing and Categorizing Data

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Lea Logistics LLC
04.2022 - Current

Crew Member

McDonald’s
06.2019 - 04.2022

Grand Terrace High School
Yamilet Rocha