Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yamilet Tejada

Rockville ,MD

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Denial Specialist

Capital Digestive Care
02.2022 - Current
  • Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
  • Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
  • Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Improved claim denial resolution by thoroughly researching and identifying root causes of denials.

Front Desk Office Manager

Eye Central PC
06.2014 - 01.2022
  • Oversaw accounting, budgeting and financial reporting.
  • Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.

Patient Care Coordinator

My Eye Doctor
02.2012 - 06.2014
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed patient referrals to other medical specialists.
  • Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.

Leasing Consultant

Zuckerman Gravely
05.2009 - 09.2011
  • Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Greeted clients, showed apartments and prepared leases.

Education

Certificate - Medical Assisting

Everest Institute
Silver Spring, MD

High School Diploma -

Northwood High School
Silver Spring, MD

Skills

    • Spanish fluency
    • Remote work proficient
    • Good Telephone Etiquette
    • Medical billing and coding
    • Accounts receivable management
    • Interpersonal Communication
    • Payment posting
    • Scheduling
      • Appeals processing
      • HIPAA Compliance
      • Insurance Knowledge
      • Multi-line Telephone Systems
      • Prior authorization processing
      • Attention to Detail
      • Adaptability and Flexibility

Certification

  • First Aid/CPR Certified
  • Nutrition Certified

Languages

Spanish
Native or Bilingual

Timeline

Denial Specialist

Capital Digestive Care
02.2022 - Current

Front Desk Office Manager

Eye Central PC
06.2014 - 01.2022

Patient Care Coordinator

My Eye Doctor
02.2012 - 06.2014

Leasing Consultant

Zuckerman Gravely
05.2009 - 09.2011

Certificate - Medical Assisting

Everest Institute

High School Diploma -

Northwood High School

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Yamilet Tejada