Yamilet Tineo Duran
Tamaqua,PA
Summary
Proven track record in enhancing warehouse and customer service operations, notably at E.S. Kluft Mattress Warehouse. Excelled in package handling and effective communication, ensuring seamless shipping processes and customer satisfaction. Demonstrated exceptional attention to detail and teamwork, contributing to significant improvements in efficiency and compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping Office Clerk
E.S. Kluft Mattress Warehouse
04.2022 - Current
- Collaborated with sales and customer service departments to address and resolve any shipping-related issues or concerns.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Processed required paperwork to expedite handling of shipped and received goods.
Bank Teller
Community Bank, N.A.
03.2020 - 08.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Cashier, Stocker, Shift and Produce Manager
Save-A-Lot Supermarket
02.2015 - 03.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
I was helping out my father in our family business. He was short on employees. So, I filled in few months.
08.2021 - 04.2022
My duties involved making orders of what was needed for the store. Along with, filing the produce area. I opened and closed the store as was needed. Without, leaving out I filled in as a cashier as well.
Education
Criminal Justice
Luzerne County Community College
Hazleton, PAHigh School Diploma -
Hazleton Area Career Center
Hazleton, PA06.2015
Skills
- Package handling
- Warehouse Operations
- Labeling Accuracy
- Data entry proficiency
- Record Keeping Abilities
- Customs Compliance
- Freight scheduling
- Shipping procedures knowledge
- Teamwork and Cooperation
- Self-Motivated and Independent
- Attention to Detail
- Punctual and Reliable
- Warehouse Safety
- Effective Communication
- Stock Rotation
Certification
- Certified cpr
Languages
Spanish
Full Professional
Timeline
Shipping Office Clerk
E.S. Kluft Mattress Warehouse
04.2022 - Current
I was helping out my father in our family business. He was short on employees. So, I filled in few months.
08.2021 - 04.2022
Bank Teller
Community Bank, N.A.
03.2020 - 08.2021
Cashier, Stocker, Shift and Produce Manager
Save-A-Lot Supermarket
02.2015 - 03.2020
Criminal Justice
Luzerne County Community College
High School Diploma -
Hazleton Area Career Center
- Certified cpr
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