Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yamileth Cazares

Heber,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

4
4
years of professional experience

Work History

Property Manager

CBM Group Inc
01.2025 - Current
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Apartment Leasing Agent

EAH
03.2024 - 11.2024
  • Completed appropriate paperwork and inputted information on the Yardi system accurately on a timely basis.
  • Maintained current resident files and record daily inspections of the community.
  • Responsible in playing an active role in the renewal process and for proper maintenance of all resident and property files.
  • Demonstrated great knowledge of the product by being able to answer any question either a prospect or resident had regarding the property or any aspect of the lease.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Optimized tenant retention rates through proactive communication and attentive customer service, creating a sense of loyalty among residents.
  • Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
  • Maintained up-to-date knowledge of local housing regulations to ensure compliance with all applicable laws and guidelines.
  • Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
  • Streamlined leasing processes by implementing efficient record-keeping methods, ensuring accurate documentation and reducing errors.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Fulfillment Associate

Amazon
07.2022 - 01.2024
  • Sort packages to prepare for delivery
  • Stowed away product in the correct shelf locations
  • Securely packaged product into boxes for shipment
  • Performed inventory counts on schedule
  • Continuously stood and or walked for an extended period of time
  • Prepare and complete orders for delivery according to schedule (load, pack, wrap, label, ship)

Rural Carrier Associate

USPS
07.2021 - 02.2022
  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork
  • Sort mail for delivery, arranging it in delivery sequence
  • Deliver mail to residences and business establishments along specified routes by driving, using a combination of satchels, carts, cars, and small trucks
  • Return to the post office with mail collected from homes, businesses, and public mailboxes
  • Turn in money and receipts collected along mail routes
  • Sign for cash-on-delivery and registered mail before leaving the post office
  • Record address changes and redirect mail for those addresses
  • Register, certify, and insure parcels and letters
  • Hold mail for customers who are away from delivery locations
  • Meet schedules for the collection and return of mail.

Education

Nail Technician -

Bellus Academy
Poway, CA
04.2024

High School Diploma -

Southwest High School
El Centro, CA
06.2019

Skills

  • Excel, Word, Powerpoint
  • Customer Service
  • English/Spanish
  • Fair Housing Regulations
  • Leasing
  • Fair housing policies
  • Lease Agreements
  • Application processing
  • File Management

Timeline

Property Manager

CBM Group Inc
01.2025 - Current

Apartment Leasing Agent

EAH
03.2024 - 11.2024

Fulfillment Associate

Amazon
07.2022 - 01.2024

Rural Carrier Associate

USPS
07.2021 - 02.2022

Nail Technician -

Bellus Academy

High School Diploma -

Southwest High School
Yamileth Cazares