Yamileth Garcia
Houston
Summary
Highly analytical, communicative, and collaborative individual with a proven ability to adapt quickly to new environments. Committed to driving team success and continuously developing professional skills. Recognized for maintaining a positive attitude and strong dedication to ongoing learning and personal growth.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
SWE Homes
03.2024 - Current
- Processed and managed HOA bills, ensuring timely payments and accurate record-keeping.
- Identified and reviewed HOA statements for accuracy and compliance.
- Handled tax protest processes, ensuring compliance with regulatory requirements.
- Reviewed and verified homestead exemption forms, maintaining detailed records for audit purposes.
- Received and identified incoming mail, ensuring accurate distribution.
- Coordinated the appraisal and tax processes with accuracy.
- Conducted comprehensive tax research to support financial decision-making.
- Handled the organization and mailing of code enforcement document.
- Identified and processed property deeds for accurate record-keeping.
- Maintained accurate records and facilitated communication between departments.
Underwriter
CMGA Insurance
11.2023 - 03.2024
- Building effective relationships with clients
- Meet the needs of our clients and explaining policy coverage
- Strong and effective phone communication with customers and sales representative
- Providing consistent, accurate and timely communication over the phone
- Review and audit new policies
- Analyze, negotiate and compile customers renewal
- Take customers monthly payments and reinstate canceled policies
- Understand the payments and changes throughout the time the customer has been with us
- Speak to agents in regards of a policy that has been updated or needs to be fixed
Receptionist
CMGA Insurance
07.2023 - 11.2023
- Greeted visitors and directed them to the appropriate person or department
- Answer incoming calls in a professional manner
- Maintained a neat and organized reception area
- Provided basic information about the company to callers and visitors
- Translated documents from one language to another
- Handled basic administrative tasks such as, filing, copying, faxing, and mailing
Education
BBA - Finance
Bauer College of Business, University of Houston
Houston, Texas05-2026
BBA - Management
Bauer College of Business, University of Houston
Houston, TX05-2026
Associate of Arts - Business
Lone Star College
Houston, Texas05.2023
Skills
- Team building
- Organizational skills
- Active listening
- Microsoft Office
- Critical thinking
- Reliable and trustworthy
- Planning and organizing
- Fluent in Spanish
- Customer service
- Knowledge in Tax Protest
- Documentation and recordkeeping
- Mail handling
- Multitasking
Timeline
Administrative Assistant
SWE Homes
03.2024 - Current
Underwriter
CMGA Insurance
11.2023 - 03.2024
Receptionist
CMGA Insurance
07.2023 - 11.2023
BBA - Finance
Bauer College of Business, University of Houston
BBA - Management
Bauer College of Business, University of Houston
Associate of Arts - Business
Lone Star College
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