Yamileth Morales Medina
Melrose Park,IL
Summary
I am a highly motivated individual looking to make the customer experience the best I possibly can by giving a helping hand. Always eager to learn and work in a fast-paced environment. I have experience stepping into roles and quickly making positive changes to drive company success. My focus is on using training and monitoring techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Team Member
Qdoba
04.2026 - Current
- Executed daily cash handling procedures with accuracy and attention to detail.
- Contributed to sales initiatives, driving product awareness and customer interest.
- Participated in team meetings, sharing insights for process improvements and efficiency enhancements.
- Enhanced customer expirience
Team Member
Hollister
10.2025 - 04.2026
- Delivered exceptional customer service, enhancing overall shopping experience.
- Assisted in maintaining store presentation standards, ensuring visual merchandising compliance.
- Collaborated with team members to optimize inventory management and stock replenishment.
- Resolved customer inquiries effectively, fostering positive relationships and loyalty.
Assistant Manager
Tropical Smoothie Cafe
04.2025 - 10.2025
- Coordinated training sessions for new team members and ongoing staff development.
- Assisted in managing daily operations and staff scheduling.
- Implemented inventory management systems to streamline supply ordering processes.
- Collaborated with management on strategic planning and process improvements.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
Waitress
Los Comales Melrose Park
05.2023 - 09.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Worked drive-thru.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School -
West Leyden High School
Northlake, IL05-2026
Skills
- Mathematics
- Bilingual (Spanish and English)
- Customer service
- Cash handling
- Stocking
- Organization
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Qdoba
04.2026 - Current
Team Member
Hollister
10.2025 - 04.2026
Assistant Manager
Tropical Smoothie Cafe
04.2025 - 10.2025
Waitress
Los Comales Melrose Park
05.2023 - 09.2024
High School -
West Leyden High School