Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Line Cook
Compass Group USA
08.2023 - Current
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Sales Lead Manager
Express Clothing
09.2021 - 08.2023
Providing in-the-moment coaching and training to store associates, ensuring efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards
Assisting in training associates on store operations, products, policy, and procedures
Effectively resolving customer service issues to a positive outcome
Displaying expert knowledge of product, company policies, promotions, and loyalty programs
Providing leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Operations Expert
Express Clothing
06.2018 - 09.2021
Processing shipping and receiving orders according to Express time and efficiency standards
Replenishing product as needed
Maintaining a clean and organized stockroom to ensure safe and efficient merchandise processing from stockroom to floor
Assisting Sales Associates during onboarding and training
Assisting customers as needed on the sales floor with locating product and/or online orders.
Sales Associate
Justice Tween Brands
04.2018 - 08.2019
Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
Operating cash registers, managing financial transactions, and balancing drawers
Achieving established goals
Directing customers to merchandise within the store
Increasing in-store sales
Superior product knowledge
Maintaining an orderly appearance throughout the sales floor
Introducing promotions and opportunities to customers
Cross-selling products to increase purchase amounts.